Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Viewing and Updating User Locations / Time Zones

There is no ability to view the User Location or TIme Zone on the User Report and the only way is to manually go into each record. This information also doesn`t pick up the Default from the 'Manage My Account' section and would be helpful if it did
Guest 7 months ago in Resilience - Administration & Configuration 0 Future consideration

Enable strategy selection in template for "strategy task" section type

Currently we can build template sections in a plan/doc where we can pull in BIA strategy details in conjunction with tasks (Strategy tasks from BIA), however we cannot select the strategies that should populate as a default in the template. Instea...
Jamie Goodloe (she/her), MBCP, MBCI over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Enable My Tasks in Exercise Mode

Currently, My Tasks only works for incidents that are marked as not being an exercise. Doing this prevents the teams from practicing using My Tasks during exercises. My Tasks should still work for incidents that are marked as being an exercise.
Ashley Helmick 12 months ago in Resilience - Plans 0 Future consideration

Ability to add more Custom lists

Ability to create new lists would remove the limitation of only having three custom lists available. Having the ability to add new custom lists and multi-select lists would allow me to create multiple new Risk forms as requirements are different f...
Guest over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Improve Process Selection for Upstream Dependencies

When gathering information about a department's upstream dependencies, you are given the option to select a process within the upstream department that the BIA is dependent on. When selecting the upstream process however, process detail (other tha...
Guest 2 months ago in Resilience - BIAs 1 Roadmap Consideration

Create an Export (or Report) to Aggregate Incident Data

It would be useful for clients to be able to export incident data so they could analyze information about the types of incidents they are experiencing. Alternative to an export would be a report, but I think an export would be a good starting poin...
Amanda Feest 5 months ago in  0 Future consideration

Castellan - Impact Scale Description View

Please make the impact scale descriptions easier to read within an activity. First, it's not great that you can't see the description of an impact level until you have selected it. It would be nice if you could see the descriptions before choosing...
Guest over 1 year ago in Resilience - BIAs 0 Future consideration

Notification of BIA Change linked to a Product or Service

Our IBS mapping is dependent on BIA data, however there isn't a way of being notified if a BIA change has been made that could impact the IBS (e.g. change of dependency, RTO/RPO which could impact Impact Tolerance etc.). This would support quality...
Guest over 1 year ago in Resilience - BIAs 0 Future consideration

Add Portuguese Language to BC&R

Several of our customers have multinational operations in EMEA and Brazil. Portuguese is one of the few major languages not represented in Riskonnect Business Continuity and Resilience Software.
Nathan Early over 1 year ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General 0 Future consideration

Mobile App - add ability to use biometrics as an MFA, as an alternative option to SMS/Email

Useful in an incident, not needing to get email or SMS authentication. When setting up the app, turn on biometrics if desired.
Rachael Bartlett about 1 year ago in Resilience - Mobile 0 Future consideration