Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Riskonnect Alerts when a contact has been removed from a doc, BIA/BCP.

In Riskonnect, we have an API feeding the Internal Contacts. These are the same users pulled to updates BCPs. However, when a user/employee is removed from a plan no alerts go out to the Plan Owner/Contributor/Approver.
Guest about 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Store dates in a consistent formats against Plans

We wish to be able to export data to create dashboards as the reporting capabilities in the system are not fit for purpose and we have no timelines of when these will be resolved. However, reporting against time fields in Plans is challenging as d...
Guest 6 months ago in Resilience - Administration & Configuration / Resilience - Plans 0 Future consideration

GRC Questionnaire Multilingual Support

Support for response/review in end user's language for GRC Questionnaire.
Gajanand sharma 4 months ago in GRC - GRC Questionnaire 0 Future consideration

users into Riskonnect

when adding new users into Riskonnect it is very important to chose correct preferred language otherwise it will cause problem headlines are not showing correct. See attached example
Guest 2 months ago in Resilience - Administration & Configuration 2 Future consideration

Ability to choose parts of BIA Dependencies on the Plan

The Dependencies sections are pulled in to the Plan but either the full section or not at all. It would be good if we can select which fields should be displayed as you can for the BIA where you can hide parts. For Applications, there are at least...
Guest 9 months ago in Resilience - BIAs 0 Future consideration

Multi-factor Authentication via email

Hello Team - Multi-factor authentication in ClearSight only sends tokens via a text or a phone call. This idea adds the ability to receive a token via email. Client needs email because of the following explanation from the client: Our Call Center ...
Guest over 3 years ago in CS - Safety Audit 1 Future consideration

Fields that are inactive should be hidden from reports and filters

We have fields that are not active in the fields layout section of admin so are users do not see these fields on the detail forms. However, they do appear in the filter dialog and on reports. We would like to see these fields hidden in these areas...
Guest about 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails / ARM - Filtering / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ventiv Risk (IRM) - Add ability to restrict Lookups to only show exclusive objects in Quick Search & Adv. Query

On the claim module - client has 3 "Loss Type" lookup codes - which have exclusive objects set up so that only certain lookups are shown based on the claim type. In Quick Search and Advanced Query - this feature is not possible currently. Can we l...
Guest 4 months ago in Ventiv - Ventiv Risk 1 Future consideration

CS - Ability to copy email templates

Ability to copy email template and assign new doc type(if applicable) and mappings. Copy template workflow: Copy existing template from any document type email template Ability to change document type Ability to map new doc type fields
Guest almost 3 years ago in ClearSight 1 Will not implement

Allow for Calculated RTO and Calculated MTPD Fields to be Renamed

Currently the "Calculated RTO" and "Calculated MTPD" fields on the Activity screen in the BIA can't be edited in the Customized Site screen. They should be added to the Customize Site area so that clients can change the name of the fields if they ...
Amanda Feest over 1 year ago in Resilience - Administration & Configuration / Resilience - BIAs 0 Future consideration