Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Resilience - Mobile

Showing 19 of 1118

Mobile app notifications - users only being able to send a notification to people listed in the plan(s) they have access to through the mobile app

At the moment, if user would like to send a notification via mobile app - one can choose every call list/group, employees, teams that exist in BC&Resilience. They should ONLY be able to see call lists/groups from their own BCP
Guest 3 months ago in Resilience - Mobile 1 Future consideration

Enable Op Res to be viewed on the Mobile app

Enhance the mobile app to show the Op Res module details, especially the Products & Services with their linkages to the supporting processes. This would be especially useful during a crisis event which was impacting a Product/Important Busines...
Steve Barnett 2 months ago in Resilience - Mobile / Resilience - Operational Resilience 0 Future consideration

Mobile App: Allow Users to View a PDF of Plan/Document Regardless of Approval Status

Users should be able to view a PDF of a plan or document in the mobile app even if it has not been approved yet (no matter what it's approval status is).
Amanda Feest 5 months ago in Resilience - Mobile 0 Future consideration

Ensure all sections are available on Mobile App

Currently there are a number of sections from the Plan that show as 'Not currently optimised' and would be helpful if these were available to view. These are some of the main sections required throughout an incident, such as activity criticality o...
Guest 3 months ago in Resilience - Mobile 1 Future consideration

Enable Pop-up Notification on Mobile App for Chat feature in Crisis Management Module

When internal contact is addressed in chat during an incident, they should receive a notification on the mobile that they are mentioned in the chat channel, similar to other messaging apps like Facebook or Instgram. Right now the contact only rece...
Kadambari Lanka 8 months ago in Resilience - Crisis Management / Resilience - Mobile 0 Roadmap Consideration

Enable Notifications template access in mobile app

The Notifications templates set up in the web interface should be available to use in the mobile app. Setting up a new notification template in the mobile app may or may not be needed, but using existing templates is highly beneficial especially w...
Daniel Holmes 7 months ago in Resilience - Mobile 0 Roadmap Consideration

Account Owners should see everything in the Mobile App

Currently you will only see the Plans that you are assigned to as an Internal Contact to a Team record. Account Owners should see everything in the Mobile App.
Rory Middleton over 1 year ago in Resilience - Mobile 0 Future consideration

All Plan/Document Sections Should Be Optimized for Mobile

Currently it seems that sections that pull BIA information into a plan or document are not optimized for viewing on the mobile app. The user is given the option to view a PDF of their plan/document when attempting to access one of these sections -...
Amanda Feest 5 months ago in Resilience - Mobile 0 Roadmap Consideration

Modify SSO for Mobile App Requirements to Allow for Unique Entity ID

The Resilience Mobile SSO design requires a unique certificate fingerprint, where both the Web and Mobile SSO set ups use the same Entity ID. My client’s SSO set up requires a unique Entity ID, so they can't create separate connections with a uniq...
Amanda Feest 6 months ago in Resilience - Mobile 0 Future consideration

Mobile App - add ability to use biometrics as an MFA, as an alternative option to SMS/Email

Useful in an incident, not needing to get email or SMS authentication. When setting up the app, turn on biometrics if desired.
Rachael Bartlett about 1 year ago in Resilience - Mobile 0 Future consideration