Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Resilience - Notifications

Showing 20 of 1118

Notifications: Have ability to use alternate sending options to WhatsApp for hard to reach destinations

Notifications: For businesses with a global reach, notifications may be required to be sent - and responses received - to known 'Hard to Reach' countries (i.e. China, Nigeria) for SMS messaging. Resilience offers the use of WhatsApp messaging for ...
Steve Barnett 6 days ago in Resilience - Notifications 0 Future consideration

Have a report showing the Notification Response timestamps

Notifications: when looking at the individual responses (where a Survey has been used) you can see the timestamp (date & time) for that users response. It would be very useful to be able to get a report for that Notification to see if all resp...
Steve Barnett 6 days ago in Resilience - Notifications 0 Future consideration

Character Count: Message Section for Notifications

Can we increase the character limit for email sending from 1,600 to a larger quantity? Sending email-only notifications would enable the placement of more information. This feature would prove beneficial when sending a substantial amount of inform...
Aaron Calderon 12 days ago in Resilience - Notifications 0 Future consideration

Details or Comment Section on Notification Templates

When creating templates, we would benefit from a free text field that allows us to add notes to the notification template. Users with permissions to modify notification templates would be able to edit the item, but senders would only be able to re...
Aaron Calderon 12 days ago in Resilience - Notifications 0 Future consideration

Alert banners per BIA/BCP

Allow an alert banner to appear on the dashboard per BIA or BCP. When a Builder, Reviewer, or Owner logs in, they should see a banner telling them that their BIA/BCP is expired, or even a warning with the number of days until they expire.
John Brennan 4 months ago in Resilience - Notifications 1 Future consideration

Notifications report: Ability to exclude ability to exclude the fields not used and any fields not selected in the notification

The report from notifications have more fields than needed. If 2 responses from survey are chosen - the report shows all 6 fields (4 of them are not used and empty). If notification template is not used - it shows up in report as well. It goes wit...
Guest 3 months ago in Resilience - Notifications 0 Future consideration

Metadata in reporting

When I export results of a message sent via the Notifications module, the results will confirm delivery method – email or text message - and provide the underlying address or phone number. However, I need to know if it is “Work Phone” (work provid...
Guest about 2 months ago in Resilience - Notifications 0 Future consideration

Limiting Notifications functionality by user role

It should be possible to stop certain users, perhaps by user role permissions, from sending communications to "All Internal Contacts" via the Notifications module. For large organisations, messages sent by local teams by accident (not habitual use...
Guest about 2 months ago in Resilience - Notifications 0 Future consideration

Ability to use 'Groups' functionality for more targeted Notifications

It would be very useful to be able to target our notifications more precisely (rather than simply using Tags). From discussions, it would appear that the Groups functionality would enable this but is currently not rolled out within the Notificatio...
Guest 4 months ago in Resilience - Notifications 0 Roadmap Consideration

Consider adding an email notice when a plan is changed or approved

It would be ideal to be notified when one of my BIA or BC plans is approved or updated - would save me monitoring time.
Guest 4 months ago in Resilience - Notifications 1 Roadmap Consideration