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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Created by Guest
Created on Oct 31, 2024

Metadata in reporting

When I export results of a message sent via the Notifications module, the results will confirm delivery method – email or text message - and provide the underlying address or phone number. However, I need to know if it is “Work Phone” (work provided device) or “Employee Provided Phone Number” (voluntarily added to Workday), which is what I would select when configuring the message to be sent. This is important to gauge our ability to reach individuals who either do not have a work phone or there is an outage affecting corporate devices. Please can you add this metadata field to the reporting?

Solution Platform Business Continuity & Resilience
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