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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Categories Resilience - Mobile
Created by Amanda Feest
Created on Jun 20, 2024

Modify SSO for Mobile App Requirements to Allow for Unique Entity ID

The Resilience Mobile SSO design requires a unique certificate fingerprint, where both the Web and Mobile SSO set ups use the same Entity ID. My client’s SSO set up requires a unique Entity ID, so they can't create separate connections with a unique fingerprint. Since this setup is what we consider an edge case and is not how the majority of clients use SSO, the Resilience mobile app is not currently built to accommodate it.

Submitting an idea for our Product team to consider modifying the mobile app to be able to work with an SSO set up like this one.

Solution Platform Business Continuity & Resilience
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