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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Categories CS - Safety Audit
Created by Guest
Created on Jul 29, 2021

Multi-factor Authentication via email

Hello Team -

Multi-factor authentication in ClearSight only sends tokens via a text or a phone call. This idea adds the ability to receive a token via email.

Client needs email because of the following explanation from the client:

Our Call Center relies on ClearSight to research caller inquiries and are not permitted to have their cell phones on the work floor and desk phones are disabled while they are on the line with a caller.


Thanks!

Erik

Solution Platform ClearSight
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  • Admin
    Dianna Talmadge
    Reply
    |
    Jul 25, 2022

    Related Epic is tied to a parking lot release so leaving Idea as future consideration