Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Utilize AI (chat GPT) to recommend corrective actions from causal factors on an RCA

Utilize AI to recommend corrective actions based upon root cause or causal factors on an RCA. This would allow the user to delete the suggestions, or move forward with them in the system.
Guest about 1 year ago in Riskonnect Healthcare 0 Future consideration

Filter Activities and Dependencies in BIA and Plans according to other fields

Currently when working in a BIA the Activities and Dependencies are all filtered alphabetically which is useful to provide some level of structure, however it would be really powerful to be able to filter according to RTO / MTPD at a minimum and p...
Jason Hobson 4 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Auto-populate Application Owners in Plans

When creating an application recovery plan (or server, etc.), the owner of the application according to the core list would automatically populate as the owner of the application plan hen you add that application to the properties.
Joey Dean over 1 year ago in Resilience - Plans 1 Future consideration

Policy Manager: Renew policies without changing covered location add dates

If a covered location has an add date of 1/1/2022 for a policy that is effective 7/1/2021-6/30/2022, when that policy renews for the 2022-2023 period the add date should remain 1/1/2022. It should not be updated or advanced by one year. Alternativ...
Guest 12 months ago in  2 Future consideration

Include all fields for View Filtering

We've added custom fields to Applications and want to filter using them, such as where the application is hosted. The idea, though, applies to all objects with views - allow filtering using any available field.
Guest over 1 year ago in Resilience - Business Continuity - General / Resilience - Data Management 0 Future consideration

Plan Section to show downstream Department Dependencies for Departments that depend on my Department

Currently you can insert a Dependency Plan Section that shows Department Dependencies that are selected in the Department BIA assigned to your Plan which will show you the Departments that your Department depends on (upstream). It would be benefic...
Rory Middleton 4 months ago in Resilience - Plans 1 Future consideration

View hierarchy before selecting Business Unit within a Plan

Currently Plan editor in Resilience can press button "View hierarchy" after selecting the Business Unit. User/Plan editor should have a possibility to view hierarchy / organizational structure before selecting the Business Units within a Plan view...
Vladimirs Strogonovs 4 months ago in Resilience - Plans 1 Future consideration

Bounce back e-mail notifications

We would like to receive a notification if an e-mail that has been sent out of the system/claim was not delivered successfully due to a wrong e-mail address
Guest 10 months ago in  0 Planned

Resilience - Graphics in Supporting Documents

When including graphics in a Resilience BIA or Plan, the PNG shows in the list of Supporting Documents. Is it possible to omit/hide these in that list? It adds confusion to finding relevant documents.
Courtney Ferguson 4 months ago in Resilience - Plans 1 Future consideration

Change Verification Code Text Message Sender ID from Castellan to Riskonnect

When we log in to Riskonnect with the user ID and password option, the sender of the verification code that we get sent displays as Castellan on our phones. The text of the message states: Your Riskonnect verification code is: ###### . It would be...
Guest 4 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration