Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Timeout warning to be displayed to alert the user

The ARM application has a session timeout when the system sits idle for a period of time. A warning alerting the user that the session is going to timeout could give the user time to prevent this. Original Active Risk ID: ARM-I-31
Martin Durrant about 4 years ago in Active Risk 0 Future consideration

WhatsApp Notification - Ability to remove or turn off

The ability to remove, turn off the WhatsApp option of delivery method when sending notifications. Having the option available in 'Update Riskonnect Business Continuity & Resilience Settings' section of the software would be helpful and manage...
Richard Duffy 10 months ago in Resilience - Notifications 0 Future consideration

Allow wrap text in Plans module for Owners and Contributors

The BIAs module allows for owners and contributors to wrap around the line and is formatted in a way that all names appear on the BIA screen. The plans module cuts off these names and does not allow for wrapped text.
Joey Dean 3 months ago in Resilience - Plans 1 Future consideration

Transfer Activities from one Department to another

When dealing with org-reporting changes, there's often a need to move Activities from one BIA to another, or split BIAs in some way. Currently the only way I can see how to do this is by using the import/export functionality or by simply replicati...
Jason Hobson 5 months ago in Resilience - BIAs 1 Planned

Hide field values from drop-down lists so that they are no longer available to users

Drop-down lists can become quite long when lots of field values are added and the list can become very busy for users making it difficult to find the right value. As time goes by and processes move on, many of these values become redundant but we ...
Guest over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Allow Customisation of the Incident Issues view

Under the Crisis Management module the user can view Incident Issues, however there is no option to customise the view the User sees, i.e. to view by priority or update date/time. It would be very useful to allow users to select the view they requ...
Steve Barnett 3 months ago in Resilience - Crisis Management 0 Future consideration

Allow attachments to be added for each IT DR plan recovery task

When using an IT DR plan on the Resilience platform, some clients require evidence from the plan owner that a specific task has been completed - typically in the form of a screen shot of data/changes applied when recovering an IT Application. As w...
Steve Barnett 3 months ago in Resilience - Plans 1 Future consideration

Align dates and times across software

The dates on the user log in information do not align with current date and time, so if someone changed something and we had an issue, or needed to see date and time for audit purposes, it will not show the correct time that the incident or change...
Toni Spellar 11 months ago in Resilience - Administration & Configuration 0 Future consideration

Add An Authenticator for an MFA Option

We have a customer requesting other options for MFA, such as an Authenticator for BC&R. Currently we only offer SMS MFA for the web login.
Brandy Cheek over 1 year ago in Resilience - Administration & Configuration 2 Future consideration

Processes vs Activities

In the BIA you call out the "Processes" but in the dependencies when making the link they are called "Activities" this can make it confusing for users who's core role is not a daily reviewing of BIA and Plans but more quarterly. To make it more in...
Guest 11 months ago in Resilience - BIAs 0 Future consideration