Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 1113 of 1113

Ability to export "rich text" sections from Plans

When you run an export of Plans, the export file only contains the document properties and the Roles. Our Plans contain "Rich Text" sections which are used to record additional information, but these are not currently included in the export file. ...
Steve Boswell 10 months ago in Resilience - Plans / Resilience - Reporting & Analytics 1 Roadmap Consideration

Need the ability to include in an Escalation email, who escalated the risk and comments

Currently there is no way to add to the email notification the name of the person that escalated a risk. The only way you can find this information is to use the History Search on the risk. Original Active Risk ID: ARM-I-302
Lisa Segrave almost 3 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

"Request Update" approval workflow

If anyone in the approval chain uses “Request Update,” it should cancel approval steps completed so they have to be re-done
Kevin Arnold 10 months ago in Resilience - BIAs 0 Future consideration

Duplicate/Copy existing Responses

We would like to be able to duplicate a response so that it can be used in another plan. We are currently able to link a response but if you change any of the fields in one of the plans, this change takes place in the others that it is linked to. ...
Guest about 4 years ago in Active Risk 1 Future consideration

Add an OData API to the ARM Data Mart to provide an endpoint for historical Risk and Scoring Data

Request for an OData API to be added to the ARM Data Mart to allow us to access historical Risk and Scoring Data via an endpoint.
Toby Millward 3 months ago in ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 0 Future consideration

Copy impact profile tables and change templates while keeping the impact profiles in tact

"Copying" (ie importing processes from one BIA and adding it to another) does not copy the tables as well and these then have to be recaptured. The first bullet would solve for this but alternately there should be an option next to a process that ...
Guest 5 months ago in Resilience - BIAs 0 Future consideration

Attached Documents when Using Notes in ClearSight

Customer has requested the ability to attach documents when the user is in the Notes feature of ClearSight.
Guest over 3 years ago in CS - Claims Administration 0 Future consideration

Ability to see department details or email address of colleague when hovering over their name in Department Response Team

This would help Plan Owners/Maintainers understand which colleague they are adding into their department response team, especially when there are multiple colleagues with the same name. Hovering over the name and more details being shown, when add...
Guest 3 months ago in Resilience - Plans 1 Future consideration

Improving the look and feel of contact lists in printed plans

Currently the contact list in printed plans looks quite “messy” and could have benefited from an upgrade through for example having the first and last name in the same row and in bold to distinguish it from the other contact details.
Guest over 1 year ago in Resilience - Plans 2 Planned

Safety Portal (Digital Experience/Community)

Sales team has built a demoable Safety Portal - logging idea to be able to consider in future roadmap planning efforts. Demo strategy: Purpose: Enterprise Safety Portal to satisfy multiple safety-specific use cases Link: https://myirmdemo20192.for...
Ariel Norvell over 3 years ago in EHS - Health & Safety 0 Future consideration