Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Wild card and drop down list

In some areas example "Processes" the ability to see a predefined imported list such as "products & services" is unavailable to users unless they remember to use the wildcard % or know the name of item they are looking for, which may not be re...
Guest 11 months ago in Resilience - Administration & Configuration 1 Planned

Ability to Delete Information from Incidents Module Feed

If employees list something inappropriate, controversial, confidential, inaccurate, or something that could lead to issues in litigation following a disruption in the Incidents Module (Situation Assessment), the company should have the ability to ...
Ashley Helmick about 1 year ago in Resilience - Crisis Management 0 Future consideration

Tracking of Risk transfer between folders

The cutting and pasting of a record to a different folder needs to be captured under the 'view data history'. This should be listed under the 'Functions' as 'Risk Cut/ Pasted'. Original Active Risk ID: ARM-I-168
Guest over 3 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

ARM - Support multiple IDPs

ARM only supports a single IDP, some larger clients and JVs have multiple domains that they need to authenticate with. Forms Auth is weak as it does not support MFA.
Guest over 1 year ago in ARM - Admin, Configuration, History and Audit trails 2 Future consideration

ClearSight SSO Clients Product Notifications

Clients utilizing SSO are bypassing the "log in" splash screen, therefore they are not receiving the product down time notifications that are posted on the log in page. Requesting system notification of outages be posted somewhere in the app so th...
Guest about 3 years ago in ClearSight 3 Future consideration

Improved email alert content and formatting

Introduce modern html formatted email alerts and notification as opposed to plain text. Digest alerts particularly can suffer from information overload with little segregation between the alert events. Important information is lost and overlooked ...
Ian Shaw almost 2 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Change Approvals Process

Allow to a configurable approvals processes whereby changes to risks need to transition between before/after state via a formal approval by a designated person or group of people. This would be triggered for any changes or status but also potentia...
Ian Shaw almost 2 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 1 Planned

Request to add status for Pending Approval/Waiting on Approver for BIA/Plans

Currently there is not a report/export that gives information if a BIA/Plan has used the "Request Approval" option, and are waiting on action from an Approver. It does not currently change the Status to anything such as Pending. Currently BIA/Plan...
Nick Adams over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Planned

Create Core List for 'External Contacts'

Similar to Internal Contacts, we'd like to have a Core List for 'External Contacts'. What we have identified is that some of these External Contacts are duplicates... this would help eliminate duplicates and make things easier.
Jerry LaPole almost 2 years ago in Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

Ability to disable quantitative or qualitative scoring per impact category

Add the ability to disable either quantitative or qualitative scoring per impact category. Example for disabling qualitative: on the Scoring Screen Layout, make the RedAmberGreen buttons of the Current Assessment field read-only but not the numeri...
Guest over 3 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration