Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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ARM - Notifications and Alerts

Showing 16 of 1113

Ability to tag or @ mention another user in a comment

RFP requirement: Ability to include audit notes/comments following each review/update to be recorded with each risk, including functionality to tag another user in a comment which generates a notification with a 'deep link' to the relevant data item.
Guest 11 months ago in ARM - Notifications and Alerts 0 Future consideration

Making ‘RiskExpressHyperlink’ available on the 'Response Alerts' as well for ‘Risk Alerts’.

Making 'RiskExpressHyperlink' available on the 'Response Alerts' as well for 'Risk Alerts' within the Alert Configuration settings. Original Active Risk ID: ARM-I-279
Ron Towers about 3 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Need the ability to include in an Escalation email, who escalated the risk and comments

Currently there is no way to add to the email notification the name of the person that escalated a risk. The only way you can find this information is to use the History Search on the risk. Original Active Risk ID: ARM-I-302
Lisa Segrave almost 3 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Improved email alert content and formatting

Introduce modern html formatted email alerts and notification as opposed to plain text. Digest alerts particularly can suffer from information overload with little segregation between the alert events. Important information is lost and overlooked ...
Ian Shaw almost 2 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Update Alert Parameters to Include all Risk Fields

All of the fields available for the Risk screen layout should also be available as alert parameters. The organisation may wish to highlight key information in the body or title of email alerts, in an effort to provide context to the person receivi...
Martin Durrant about 4 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

ARM - Aggregation on the desktop columns (such as EMV)

It would be great to get a summary of numerical data on the ARM desktop without running report. Could be a column total for cost impact category or EMV etc. Dashboard type widget or other way of presenting the aggregated total from the risks in view.
Guest almost 2 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) / ARM - Notifications and Alerts 0 Roadmap Consideration

Alert notification for external contacts

Currently it is not possible to address and alert external contact using the alert notification. For Disaster recovery and crisis management proposes it would be helpful to enhance the feature. Add a sub-menu which allows to add external contact (...
Guest 6 months ago in ARM - Notifications and Alerts 0 Future consideration

Adding CC (Carbon Copy) Recipients to Email Alerts

Currently, email alerts can only be sent directly to a recipient type, there is no option to copy someone in. This can cause confusion as often an email sent directly to a recipient suggests the recipient needs to perform some sort of action. Wher...
Martin Durrant about 4 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Workflow logic based on risk cost/score

Need to be able to use the risk score and/or cost data to drive a workflow e.g. risk score is over a certain value then other fields become mandatory. i.e. a High Risk must have scoring comments or even must have a mitigation plan.
Guest almost 2 years ago in ARM - Notifications and Alerts 4 Future consideration

Ability see easily see chronologically preceding and proceeding response target scores when assessing a response

"Carousel of Target Response Scores" When entering or updating a target response score it's important to understand the planned mitigation sequence and the assessments relative to the response currently being worked on. Changes to the response in ...
Ian Shaw over 2 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) / ARM - Notifications and Alerts 0 Future consideration