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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Created by Martin Durrant
Created on Oct 19, 2020

Adding CC (Carbon Copy) Recipients to Email Alerts

Currently, email alerts can only be sent directly to a recipient type, there is no option to copy someone in. This can cause confusion as often an email sent directly to a recipient suggests the recipient needs to perform some sort of action. Whereas, when a recipient is added to the email under CC, it suggests this recipient needs to be kept in the loop but does not need to perform an action.

Original Active Risk ID: ARM-I-58

Solution Platform Active Risk
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