Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1175 of 1175

Extend Bulk Update functionality by making more fields available for updates.

Bulk Update functionality allows the user to update several Risks and Responses at a time. However, the user is limited to a set number of fields which are available for this. It is important to be able to make bulk changes to a variety of fields ...
Guest over 4 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 1 Future consideration

Scroll to Top Button on all screens and freeze column headers

It would be quite helpful if there were a "To Top" button while working within long lists. Also, freezing the column headers would prove highly useful.
Tammy Walker over 1 year ago in Resilience - Business Continuity - General 0 Future consideration

Help ToolTips in ClearSight

It would be helpful to build thorough documentation for clients to give them specific guidance when working on claims. This functionality exists in Salesforce in the form of Help Bubbles and I believe also exists in Intake. We would like to see si...
Guest about 4 years ago in ClearSight 2 Future consideration

List BIAs and Plans on the Home Page for users that are Viewers in the same way as for Owners.

To include BIAs, Plans, Documents etc on the Home Page for users that are Viewers in the same way as for Owners. Alternatively, if this enhancement is not possible, to provide Viewers and Contributors with the ability to filter on the My Plan and ...
Ann Healey 11 months ago in Resilience - BIAs / Resilience - Plans 0 Planned

Add document library to avoid duplicate files

In Assurance CM there was a document library to store files, and in Riskonnect there is not. Because of not having a document library, often times duplicate files are added (used in multiple plans) leading to confusion. It would be great to have a...
Scott Gardner about 1 year ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Ability to export individual BIA, BCP or Exercise to Excel

There should be an option to export individual BIAs, BCPs and Exercises to Excel. This could work by either adding an option to export to Excel where the option to print to pdf currently is or in the import/export section there should be a filter ...
Guest 10 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

success portal chat

The success portals effectiveness would increase substantially if there was a quick chat where you can connect to a portal member and get answers to simple issues quickly. It would reduce the case number submitted and time waiting for responses.
Guest about 2 years ago in  1 Future consideration

Modify SSO for Mobile App Requirements to Allow for Unique Entity ID

The Resilience Mobile SSO design requires a unique certificate fingerprint, where both the Web and Mobile SSO set ups use the same Entity ID. My client’s SSO set up requires a unique Entity ID, so they can't create separate connections with a uniq...
Amanda Feest 10 months ago in Resilience - Mobile 0 Future consideration

Ability to export Plan Team Role Employee Contact Information

In the Riskonnect BC&R software, while in a Plan, you have the ability to assign Employees as Primary and Alternate contacts inside a Team Role. The Team Contact section of the Plan will provide the Employee details for anyone that is assigned...
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Plans 0 Future consideration

Mobile App: Allow Users to View a PDF of Plan/Document Regardless of Approval Status

Users should be able to view a PDF of a plan or document in the mobile app even if it has not been approved yet (no matter what it's approval status is).
Amanda Feest 9 months ago in Resilience - Mobile 0 Future consideration