Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ability to export Plan Team Role Employee Contact Information

In the Riskonnect BC&R software, while in a Plan, you have the ability to assign Employees as Primary and Alternate contacts inside a Team Role. The Team Contact section of the Plan will provide the Employee details for anyone that is assigned...
Rory Middleton over 1 year ago in Resilience - Administration & Configuration / Resilience - Business Continuity - General / Resilience - Plans 0 Future consideration

Add automated group mappings to the SSO process.

As of now in order to assign a role you have to log into Riskonnect, find the user, click edit, and assign a role. If there was a way to assign roles through SSO, this would save time and energy, especially on IT's part.
Guest 3 months ago in Resilience - Administration & Configuration / Resilience - Data Management 0 Future consideration

Calculate RTO to max amount of time if threshold not met

When impact assessment is complete, if thresholds are not met, an RTO does no calculate. We would like to see in this scenario the highest RTO be calculated, instead of not calculating an RTO. For example, if RTO calculations range from 4 hours-40...
Scott Gardner 9 months ago in Resilience - BIAs 0 Future consideration

Allow strategy priotization when multiple strategies exist

Currently, users can add multiple strategies tied to a single dependency, but the system does not enable users to indicate priority of the strategy. When this is pulled into a plan or document, it's not clear which should be utilized first. Recomm...
Jamie Goodloe (she/her), MBCP, MBCI over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Upcoming Due Dates Should Not Appear on Homescreen for Users

Original message: It came to my attention that the Upcoming Due Dates link on the home page of Resilience does not work for users who have the User role assigned to their account. When you click the link you get a message that says "You are not au...
Amanda Feest 5 months ago in Resilience - BIAs / Resilience - Plans 2 Future consideration

Search internals contacts using Employee ID or Email ID

User should be able to search the internal contact by their: - First Name, or - Last Name, or - Employee ID, or - Email
Guest 5 months ago in  1 Roadmap Consideration

Extend Bulk Update functionality by making more fields available for updates.

Bulk Update functionality allows the user to update several Risks and Responses at a time. However, the user is limited to a set number of fields which are available for this. It is important to be able to make bulk changes to a variety of fields ...
Guest over 4 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 1 Future consideration

Allow Ability to Reformat/Reorganize Icons on Claims

A client utilizes Custom Letter frequently and often edits those custom letters before attaching. In order to find the upload button, they have to know to look behind the drop down of available icons at the top of the claim. They would like to be ...
Guest over 3 years ago in CS - Claims Administration 2 Roadmap Consideration

Allow the Option for SaaS admin to hide Global BC Templates for specific sites

Add functionality to allow Global Riskonnect Templates to be hidden from specific instances of Riskonnect Resilience. The use case I have is an organization that uses an enterprise site with several child sites that created their own document and ...
Guest about 1 month ago in Resilience - Administration & Configuration 1 Future consideration

Consider adding an email notice when a plan is changed or approved

It would be ideal to be notified when one of my BIA or BC plans is approved or updated - would save me monitoring time.
Guest 4 months ago in Resilience - Notifications 1 Roadmap Consideration