Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

ClearSight Ability to Mass Update Fields

Client has requested an easier way to do mass field updates. For example, if they want to update locations on claims or a coded field, they typically enter a service request for their SE to do the work instead of using the Claim Adhoc Import becau...
Guest over 3 years ago in ClearSight 1 Future consideration

Provide an Incident/Exercise Summary in Crisis Management module

For an Incident raised in the Crisis Management module, it would be a great option to have the system provide an Incident/Exercise summary section which could be extracted/printed/PDF'd, so that the Incident/BC team can see relevant fields in one ...
Steve Barnett 3 months ago in Resilience - Crisis Management 0 Future consideration

Allow Incident Issues to be viewed within Insights Reporting

Under Crisis Management module any Issues encountered/identified can be logged under the specific incident. It would be desirable to view all Incident Issues, alongside all Incidents themselves, within the Insights Reporting module as the data is ...
Steve Barnett 3 months ago in Resilience - Crisis Management 0 Future consideration

Actions linked to the source document they were created from

Actions currently require a unique name everywhere. It is not possible to have two actions named the same but from different documents. This requires users to have unique action names and complicates action list.
Edward Broadhurst 11 months ago in Resilience - Actions 0 Future consideration

Ability to tag or @ mention another user in a comment

RFP requirement: Ability to include audit notes/comments following each review/update to be recorded with each risk, including functionality to tag another user in a comment which generates a notification with a 'deep link' to the relevant data item.
Guest 11 months ago in ARM - Notifications and Alerts 0 Future consideration

Allow Account Owners to change more BIA fields

Allow System Admin users to amend more elements of the BIA which are currently reserved / mandatory within the system (e.g. Peaks / Deadlines cannot be removed / fully amended - 'Start' field must be included, which means critical time periods mus...
Guest 4 months ago in Resilience - BIAs 1 Future consideration

Ability to assign work within a BIA or Plan to specific users

Give users the ability to assign sections of the plans and BIAs to themselves or others within their departments so when there are multiple people working on a document, it is clear who is completing each section.
Guest 9 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

1 e-mail for action items' notifications

If there are more action items for 1 BCP, instead of sending separate e-mails for each action item - send 1 e-mail with all action items included that are not yet completed.
Guest 5 months ago in Resilience - Actions / Resilience - Plans 0 Future consideration

Would like the ability to delete or rename the default BIA template, or make another template the default.

In Riskonnect BC&R, the default BIA Template will not be used since it is using the old slider method. In order to cause less confusion, it would be nice if you can delete the default BIA Template, or at least have the ability to rename (to me...
Guest almost 2 years ago in Resilience - BIAs 0 Planned

Plan/Document Properties Should Mirror Template When Imported

I recently recreated a bunch of plans in a client's instance via import. I expected that the plans would copy properties fields, e.g., footer text, from the template the plans were based on. This did not happen and Support told me it's because if ...
Amanda Feest 5 months ago in  0 Roadmap Consideration