Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

All ideas

Showing 1113 of 1113

Limiting Notifications functionality by user role

It should be possible to stop certain users, perhaps by user role permissions, from sending communications to "All Internal Contacts" via the Notifications module. For large organisations, messages sent by local teams by accident (not habitual use...
Guest about 1 month ago in Resilience - Notifications 0 Future consideration

Approval/Updated Emails from documents to have templates.

I would like to set up templates for emails sent when clicking the buttons to request approval or update. This would reduce the need to make changes within each document prior to sending.
Michael Morris 6 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Link Internal contacts with Users

There is an automated flow for the list of employees that is saved as Internal contacts in Resilience. However, Users should be added and removed manually. Idea is to link Internal contacts (employees) with Users, so that User that is not included...
Vladimirs Strogonovs 5 months ago in Resilience - Administration & Configuration 2 Future consideration

Allow all 'From' mails to be customised to a clients known email

Some aspects of the system allow the 'From' email to be changed from the default 'noreply@castellanbc.com' to an email of the clients preference/choosing. Doing this allows the client to utilise a known/accepted email within their organisation and...
Steve Barnett 23 days ago in Resilience - Administration & Configuration 1 Future consideration

Ability to add or delete a user in multiple BIAs/BCPs as an account owner

It would be useful for Account Owners to have the ability to add a user to multiple BIAs/BCPs or delete a user from multiple BIAs/BCPs in one go e.g. through tick boxes. This would make the process much more efficient as it takes a significant amo...
Guest 3 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

The ability to identify all employees added to a Plan

Some teams have more than 200 employees and right now there is no possibility to check if all employees are selected in a plan.
Guest 3 months ago in Business Continuity & Resilience 1 Future consideration

Adding the Dependency Strategy Report to "Import & Export"

Since the Strategy feature is relatively new to a majority of BC&R clients, many consultants have not yet discovered that the Dependency Strategy report is not accessible through the site's Import & Export section. If we could integrate al...
Guest over 1 year ago in Resilience - Administration & Configuration 1 Future consideration

Hide the lock icon when printing a Plan to PDF

When you print the plan to PDF, the locked section icon appears on the PDF print out. It would look a lot nicer if the lock icon was not there.
Rory Middleton over 1 year ago in Resilience - Plans 0 Future consideration

Approval Email - Customized Approval Email

Allow users/admins to edit the language in an approval email.
Guest 4 months ago in Resilience - BIAs / Resilience - Plans 1 Planned

Enable Op Res to be viewed on the Mobile app

Enhance the mobile app to show the Op Res module details, especially the Products & Services with their linkages to the supporting processes. This would be especially useful during a crisis event which was impacting a Product/Important Busines...
Steve Barnett 2 months ago in Resilience - Mobile / Resilience - Operational Resilience 0 Future consideration