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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS

Do not need the Json files received in responses back from ODG to be visible in attachments, Claim Timeline or sent to DMS.
Guest about 2 years ago in CS - Claims Administration 0 Will not implement

Release Notes for ARM To Include 'Discovered In Version' For Known Issues

This would make it simpler when we're determining whether we'd like to test a version of ARM, if we know whether our current version already suffers from an issue, or whether it is introduced in a later release

Sort Occurrence Sync Fields Alphabetically

In ClearSight Admin - Claim/RMIS Settings - Occurrence Misc. Settings and the boxes showing OCI Comment Fields and Sync Fields, can these be sorted alphabetically? I assume the list is showing the default labels and that's fine, but can these plea...
Guest over 3 years ago in ClearSight 0 Will not implement

Values Administration - Make value name field editable

On a value definition currently you can only change the prompt and you can't update the name. The only way to change the name is to run a script against the XXXEXTYP table to update. I want to put the ability into the clients hands so they can mak...
Guest over 2 years ago in CS - Location & Property Management 0 Will not implement

Having multi-select for owners or areas in same filtering list!

Ability to have multi-selection in same filter, example: searching for two areas or two different owners as one list
Omar Ali about 1 year ago in Resilience - Data Management 0 Roadmap Consideration

Incude Misc. Currency fields in the standard SOAP services of Clearsight

On the special analysis fields of standard Incident and Claim Webservices have included the fields type MiscDate, MiscDescription, MiscNumber, SpecialAnalysis, MiscUserID, and MultiValue are include, also we need include the Misc Currency fields, ...
Guest over 3 years ago in ClearSight 1 Future consideration

Request for Scoring History to be available in OData API

We'd like to report trends of the Risk Scoring by Category, and overall in PowerBI however the history data does not appear to be available in the OData API Original Active Risk ID: ARM-I-348
Toby Millward over 2 years ago in Active Risk 1 Will not implement

Allow Users the Ability to Manage Temporary Claim Assignments

Currently, users can assign claims to a temporary Adjuster. They can set start and end dates and there are jobs that will assign or reassign when those dates start and expire. There is not a current capability to manage these in any way. Client do...
Guest over 2 years ago in CS - Claims Administration 0 Future consideration

Enhancement for scroll bar

. The performed %%% should be usable for this field When providing the option to use %%% for selections, a scroll bar shut also be implemented. Otherwise this opetion make no since. Case Details Case : 00549641 Account : Panta Ray SRL : GOSP - Gen...
Guest about 1 year ago in Resilience - Data Management 1 Roadmap Consideration

Increase number of Program manager fields

Client needs to add fields to the PROGRAM table, which has reached its limit (20). It is possible to expand this in the next release?The use of the PROGRAM table for the storage of reserves was proposed by Marsh ClearSight during the last upgrade,...
Guest over 3 years ago in ClearSight 1 Future consideration