Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 1113 of 1113

Custom Letters - need checkbox option for user to check/uncheck

Would like an option to insert a checkbox in a custom letter.
Guest over 2 years ago in CS - Claims Administration 2 Will not implement

Ability to add a customer Logo to the Token email out of the Claimant Portal

Customers would like the ability to add an image/logo to the email that is generated for the Claimant Portal so that the end user can see/confirm it's from our customer and not appear as spam
Guest over 2 years ago in ClearSight 0 Will not implement

Dashboard - option to view all items of a drop-down field, even if they are displayed with "0"

To include within a dashboard widget the option to whether or not display all entries of a drop-down field. As an example: A bar chart displaying the number of risks per status only displays those status which are actually being used, but not all ...
Robert Lemke over 3 years ago in Active Risk / ARM - Dashboards 0 Future consideration

Add option to require a Void Reason when voiding a transaction

No description provided
Guest almost 5 years ago in RMIS - Claims Management & Administration 0 Future consideration

Ability to Allow Record Deletion for Records that are linked to other objects

Currently, there are certain records in the system that cannot be deleted because they are related to other records. For example, a location record cannot be deleted if it is linked to any number of records like a claim or values. The proposal is ...
Guest almost 4 years ago in CS - ClearSight Platform - General 1 Will not implement

Corrective Actions Portal

Open portal for safety audit users to respond to without per user licensing/authentication
Guest almost 4 years ago in  0 Future consideration

Update the colour palette for the colour picker

The colour palette used in many areas of ARM (dashboard, FBS, PID scoring) is outdated, user is stuck with specific colours and its not very flexible. Original Active Risk ID: ARM-I-146
Guest almost 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails / ARM - Dashboards 1 Planned

Butterfly Heatmap / PID with Arrow of Attention

A Butterfly Heatmap / PID would display a combined threat/opportunity PID that is inverted from the standard ARM view, showing the highest levels of risk in the centre of the image, with lower risk exposures towards the outer sides. Currently we h...
Guest almost 4 years ago in Active Risk 0 Future consideration

Ability to personalize dials shown in 'Status' at the top of Risk Express homepage

It would be useful to be able to personalize what data is shown in the dials part of the 'Status' section at the top of the Risk Express homepage per user. User's should be able to show what they want show within these dials to reflect their role ...
Guest almost 4 years ago in Active Risk / ARM - Other Interfaces (Risk Express, Verify, SnappIT, Surveys, ARM apps) 0 Will not implement

Recommended Changes to Risk Process Health standard report

Since I know SWORD is rebuilding standard reports for v2020, I wanted to make recommendations for one of their existing reports: the Risk Process Health report I wanted to recommend that SWORD work to incorporate some/all of the following metrics ...
David Stallings almost 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration