Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

All ideas

Showing 1113 of 1113

Create a Method for Seeing all Related Activities on an Entity

Often times, there is a need to audit a claim record and see all associated activities related to the entity. Activity Monitoring will only show the activity for a specific record, but not necessarily cross entity activities. Can you build a tool ...
Guest about 1 year ago in CS - Claims Administration 0 Future consideration

Allow Password protected documents to be attached to a Claim

Clients use password protection on MS Word Files, when emailing to a claim, or adding the file to a claim, they get errors. The idea is to allow protected files to be added to a claim.
Guest over 3 years ago in CS - Claims Administration 1 Future consideration

Ability to assign a Rounding form when launching from an event record

Users need the ability to assign a form to another user when creating a Rounding form from an event record.
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Ability to track financials on a single claim against different providers

Ability to assign % of responsibility of the claim financials to individual providers. This would give them the ability to track the financial impact of each specialty and be utilized in helping to determine premiums
Guest over 2 years ago in Riskonnect Healthcare / RMIS - Claims Management & Administration 0 Future consideration

Data Backup Solution

Riskonnect needs to offer a robust backup solution for the data and metadata we store in the Salesforce Platform. As Riskonnect grows and brings more solutions under one roof, that roof needs to be protected. There is a very real risk of data loss...
Guest over 2 years ago in  0 Future consideration

HC Event Reporting - Display patient fields for Near Miss or Unsafe Condition within portal

Near Misses and Unsafe Conditions may pertain to a patient and that data needs to be captured during the event entry. The enhancement needs to be across all event reporting portals. Possibly adding a question if a patient was involved and the rend...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Better visibility of permission sets assigned to a group in ClearSight

I would love the ability to be able to clone permission sets from other users so I don't have to rebuild them every time.
Guest over 2 years ago in ClearSight 0 Will not implement

Copy Files and Notes from originating record to the new record during the HC Convert Process

Requirements; When the convert process in the HC app creates a new record from one object to another, the Files, Notes and Contacts attached to the originating record should be duplicated on the new object. Based on some criteria, allow the abilit...
Guest over 4 years ago in Riskonnect Healthcare 0 Will not implement

Incident Management - Add to Favorites feature added back

In Enterprise clients had the option to ADD to favorites. In Clearsight that feature was taken away and is only available in Claims Administration
Guest over 2 years ago in  0 Planned

Retain preferences on Special Analysis Field

When users click on a Special Analysis field to choose a code, they can sort the coded list by Codes or by Description. Once they click to sort on Description for example, and chose an option and go to another field, they have to sort again. In En...
Guest over 3 years ago in ClearSight 1 Will not implement