Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Browser Should Show our Application Name

Currently in Enterprise the browser window will show that your in 'Enterprise - <CLIENT-NAME>'. But in ClearSight all you see is 'StormsWrapper'. I have a client complaining that this will be confusing for users when they have many browsers ...
Guest about 4 years ago in CS - ClearSight Platform - General 1 Will not implement

Enable Reporting on User Sessions and Activity (Historic Data)

To be able to report on historic user activity, i.e. who logs on to which application, when, which day / time and to be able to report on what activities they actually performed, i.e. added a new risk, closed a risk, escalated a risk etc. Original...
Guest about 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ability to search for specific Dashboard Parts

Enhancement Request – ability to search for a specific Dashboard Parts Currently, in Dashboard Parts in CS, we would have to scroll through the list to find the existing dashboard. Including filters/search functionality would help to reduce the ef...
Guest about 4 years ago in CS - Reporting & Analytics - Other 0 Future consideration

Export data from Intake Dashboard to Excel

Looks like we cannot export the Intake Dashboard data into an excel chart. That makes it difficult to view all of the user averages as not all names are displayed due to lack of real estate on the page.
Guest about 4 years ago in  1 Future consideration

Offline Capabilities for Intake Portals

One continuous ask that keeps coming up in RFPs is the ability for Intake Portals to be utilized offline. Many cases clients have locations or times where internet connection is spotty or non existent, whether on the road in a dead zone or on a fa...
Patrick Eslick about 4 years ago in RMIS - Intake 0 Will not implement

ARM Desktop due dates show as overdue when set to today's date

Dates that are shown in ARM Desktop as due today are displayed as overdue in report. These dates are not overdue until this date has passed. Original Active Risk ID: ARM-I-47
Guest about 4 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 0 Future consideration

Reporting on comment added by supplier when rejecting a form

Ideally, we would want to create a possibility for our internal business teams to report on all rejections of a specific form and pull in the comment added by the trading partner or internal user. (As in the screenshot below, we would want to pull...
Guest about 2 years ago in  0 Future consideration

Record response score reduction level rather than discreet target score so that Waterfall chart is easier to manage

Managing the response target scores is challenging when actions close earlier than expected, all subsequent target score need adjusting to take account of the fact that the scores are out of sync. Example: If we close an action earlier, it breaks ...
Ian Shaw about 4 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Ability to "Change Relationship" for contacts attached to Claims

If a user attaches a contact and selects the wrong Contact Relationship, they must detach the contact, then reattach the contact selecting the correct relationship. A button to Change Relationship would streamline this process.
Guest about 3 years ago in CS - Claims Administration 1 Future consideration

Need separate security permissions for Delete Draft Email

We need to be able to grant users the right to delete their own (and potentially others) draft emails, but NOT give them Delete Email rights.
Shannon Stout about 3 years ago in CS - Claims Administration 1 Will not implement