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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1115 of 1115

PID in Dashboard- show ID instead of risk counts

When I am in the “Desktop” view I can pull a PID for a specific group and have it show the actual Risk IDs. However, when we switch to the “Dashboard” view and add PID as a widget, it seems to just number them rather than use their risk ID. Is the...
Guest almost 2 years ago in Active Risk / ARM - Dashboards 0 Will not implement

Risk express should be capable of displaying all the risks/records in the ARM system if called by a filter.

Risk Express takes a long time to load results, when a filter with large number of risks records is called, It is taking about 5 to 7 minutes to return 4000 records in Risk Express. Risk Express should be capable of displaying records faster.
deepak jonnalagadda almost 2 years ago in Active Risk / ARM - Other Interfaces (Risk Express, Verify, SnappIT, Surveys, ARM apps) 1 Will not implement

Employee (Occupational) Health Module

A module for healthcare organizations to track and manage the health of their employees. Healthcare organizations are requesting to utilize Riskonnect to track items such as Demographics Clinic Management for the employee (vaccinations, Consent f...
David McElroy almost 7 years ago in Riskonnect Healthcare 1 Future consideration

Report Template - Validation Comparison report with customizable fields

Client would like to see a new report template that mimics the Valuation comparison template, but has customizable field selections (like claim Ad Hoc) and at least a few more Valuation selections. (current valuation report is limited to 2 valuati...
Guest almost 3 years ago in CS - Reporting & Analytics - Standard/Crystal 1 Future consideration

Add a SUMIF function to ViewPoint

A SUMIF function will allow users to sum together values that meet a specific criterion. Currently, you need to do an AggSum with an IF statement in it, which isn't as intuitive as just having a single function that handles this. This will be a mo...

Add a COUNTIF function to ViewPoint

Currently, if you want to count the rows that meet a certain criterion, you need to do an if statement that returns a 1 for true and a 0 for false. You then need to do an AggSum of these to see how many rows meet your criteria. Doing this through ...

Restrict or control the list of available values in drop-down lists

It would be helpful if we could restrict or control what values are selectable by certain users from drop-down fields. This would enable us to only display values that are relevant to the specific user. The values that are displayed or selectable ...
Guest almost 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Expand the character limit on text fields in the Impact section

Currently the character limit on text fields is 2048 characters which is significantly limiting the ability of my users to properly justify their scoring of their risks. In Ascent for example we quite often have detailed multi-layered consequences...
Peter Grosvenor almost 3 years ago in Active Risk 0 Future consideration

Option to filter Custom Letters by Special Analysis fields on CLAIM record

Certain custom letters are only applicable to certain states. Client has requested the option to select what state letters pertain to, such as SPECIAL40 is "Jurisdiction State". If the user creates a letter that would only apply where the claim's ...
Shannon Stout almost 2 years ago in CS - Claims Administration 0 Future consideration

In Clearsight: Allow for fields like Occurrence Number to be links in the Claim Summary

Client's workflow is log transaction at the claim level but put notes at the occurrence level. In Enterprise they would use the link button drop down from the financial page. However in clearsight they have to navigate to Claim information page to...
Guest about 4 years ago in CS - Claims Administration 0 Will not implement