Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177 of 1177

Ability to "Change Relationship" for contacts attached to Claims

If a user attaches a contact and selects the wrong Contact Relationship, they must detach the contact, then reattach the contact selecting the correct relationship. A button to Change Relationship would streamline this process.
Guest over 3 years ago in CS - Claims Administration 1 Future consideration

Copy "Drill Down Grid Columns" from one widget to the other and sort them

When creating widget the " Drill Down Grid Columns" are often the same, the ability to copy the list from one to a new one would be a good improvement. Having a selection similar to the one in desktop for the column configuration where you can sel...
Vincent Guerard almost 2 years ago in ARM - Dashboards 1 Will not implement

Castellan BC and Resilience: Ability to assign multiple businesses/departments by a wildcard or by a business unit`s.

Enhancement Request where there`s an ability to assign multiple Business Units by a wildcard or by a single Business Unit. For Example, where you have a Level 2 Plan which is a Cluster, Divisional/Campus Management Plan (Emergency Tactical Plannin...
Guest almost 2 years ago in Resilience - Administration & Configuration 0 Roadmap Consideration

ClearSight claims anonymisation - allow the option for claims to be anonymised via the claim view

With the current implementation of the anonymisation process in ClearSight, users must individually open each claim in order to anonymise any fields previously set up to remove PII. This can be very slow and laborious, the client would like to hav...
Guest over 3 years ago in ClearSight 0 Will not implement

Allow Survey questions to branch

Within a Survey you can create a list or set of questions which is ok. However there is no obvious capability to 'branch' dependent on the response to a question. i.e. If a supplier is asked on question 1 - have you tested your BC plans, and the r...
Steve Barnett almost 2 years ago in Resilience - Notifications 0 Future consideration

Enable Reporting on User Sessions and Activity (Historic Data)

To be able to report on historic user activity, i.e. who logs on to which application, when, which day / time and to be able to report on what activities they actually performed, i.e. added a new risk, closed a risk, escalated a risk etc. Original...
Guest over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Notifications - Desktop Alerts

Please consider adding a desktop alert to your notifications offerings. Not only would this make Riskonnect more competitive, but desktop notifications are a benefit to employee's who require ADA accommodation or when a significant hazard, such as...
Guest 11 months ago in  0 Future consideration

Bring back option for user group access control in Intake Templates

Client is requesting the functionality for User group Access control for fields in Intake. There are options on the templates, but Roshan informed that it is not active functionality.
Guest over 3 years ago in  2 Future consideration

Values Collection - enable Events and Actions

For a number of clients, we have come across issues because of the inability to use events and actions - workflow - for Values Collection. It is for example impossible to create email events which would be very useful rather than just having the c...
Guest over 2 years ago in CS - ClearSight Platform - General 0 Will not implement

Adding Multiple Recipient Types for Email Alerts

Currently, separate email alerts have to be created in order to send the same message to multiple recipient types. This is a time-consuming process and presents significant admin overhead when a message needs to be updated as the user has to go to...
Martin Durrant over 4 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration