Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177 of 1177

To be able to filter on both item and risk properties at the same time

Item filtering highlights the nodes that have the properties (i.e. attributes) associated with it but doesn't bring up the risks related to those nodes in the desktop view. Combining the item and risk filtering would allow this. Original Active Ri...
Guest over 2 years ago in Active Risk 0 Future consideration

When importing transactions use date of transactions as Inc to Clm date, not date of import

when a transaction is imported onto a record, if the status is Incident, it will be converted to a claim, but the IncToClm date is the date the import was run, not the date of the transaction. Client is requesting that the date used for the IncToC...
Guest over 3 years ago in CS - Claims Administration 1 Will not implement

Risk Goggles Notifications Job Not Run

Create a new notification to alert key users (admin users for example) when Risk Goggles Job stopped running.
Guest over 3 years ago in CS - Risk Goggles 0 Future consideration

Change Coverage Security

Currently, the Change Coverage button in the top ribbon on claims and incidents cannot be modified other than specific entity access. So the Change Coverage button is allowed if a user has Save permissions on the entity. Can we add security to dis...
Guest over 2 years ago in CS - Claims Administration 0 Will not implement

Crystal Report Scheduling: Add Frequency option of First/Last Day of the Year

Client wants to schedule a Crystal report (Cargo IM Detail Report YTD w/ Reserves_Prior Year) to run on the first day of the year to capture the prior year’s data. However, there is no scheduling options for First Day of Year or Last Day of Year. ...
Guest over 4 years ago in CS - Reporting & Analytics - Standard/Crystal 2 Future consideration

Change Assigned User on Approval page

Have the ability to change the Assigned User on the Home >> Approval page. This will save time from users having to continually add back-up approvers when Assigned User is on leave or no longer with the company.
Shannon Stout over 1 year ago in  1 Future consideration

Ability to be able to edit Subject for Report Distributions

Client wants ability to be able to edit Subject for Report Distributions
Guest over 3 years ago in CS - Claims Administration 1 Will not implement

Ability for Supervisors to manage their Sub-ordinates(Users) and through the Org Tree chain

Ability for Supervisors to manage their Sub-ordinates(Users) and following through the Org Tree chain(Sub, sub-ordinates).
Guest over 3 years ago in CS - ClearSight Platform - General 0 Planned

Update Risk Goggles Layers when Entity Views Modified.

When any view updated with condition or result grid columns, user needs to logout and login to clears user specific cache, as ConditonEditorInitialValues framework service will be cache and update after 20 mins
Guest over 3 years ago in CS - Risk Goggles 0 Will not implement

Alert notification for external contacts

Currently it is not possible to address and alert external contact using the alert notification. For Disaster recovery and crisis management proposes it would be helpful to enhance the feature. Add a sub-menu which allows to add external contact (...
Guest 11 months ago in ARM - Notifications and Alerts 0 Future consideration