Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177 of 1177

Display Coded Value in Values Grid

Currently in the Location Management app, Values page and Values Grid tab if the value is a coded field it doesn't show in the grid. You have to click on the arrow next to the value which is typically used in ClearSight to show a preview, but here...
Guest almost 4 years ago in CS - Location & Property Management 0 Future consideration

Add ability to reset password without email

Can we have another way for a user to initially set up or reset their password without relying on their email? We already have the ability to store the authentication phone number (AUTH_PHONE), so could that be re-used? If a user clicks on 'Forgot...
Guest almost 4 years ago in ClearSight 0 Planned

Change Management should be more specific in Implications for Internal Contact deletions

When an Internal Contact gets deleted automatically via Import (Create New and Delete Missing) and that record is used in a Plan, the implications details should specifically tell you what Role(s) the record was assigned to. Right now it just says...
Rory Middleton almost 2 years ago in Resilience - Administration & Configuration / Resilience - Plans / Resilience - Reporting & Analytics 1 Future consideration

Add an Extension Claim Object to the Standard RMIS App

In the standard RMIS App, include one claim extension object to clients an additional 800 fields to hold there claim data. Projects moving clients from Clearsight to Riskonnect are hampered with issues related to the object limitations of SF. Incl...
Guest almost 4 years ago in RMIS - Claims Management & Administration 0 Future consideration

Save comments when copying a Risk

When we copie a risk, the comments are not copied as well. It would be usefull to keep them.
Sophie Mouton almost 2 years ago in  3 Future consideration

Clarify Instructions When Adding Mobile Phone to User Accounts for 2FA

Currently when a Resilience admin is adding a mobile phone number to a User Account for 2FA purposes, the instructions read "The second character must be a number from 1 to 9" (see attached). I think we should change this to make it clear that the...
Amanda Feest 12 months ago in Resilience - Mobile 0 Future consideration

How can I remove the function [+AddResilience - New Role]

I want to have the possibility to look the function [+AddResilience - New Role].With that I can control the possible roles in the Template
Michael Welander 12 months ago in Resilience - Plans 1 Roadmap Consideration

Add "Severity" field to Resident Event and Non-Resident Event

Add a severity field to the Resident Event and Non-Resident Event object.
Guest almost 3 years ago in Riskonnect Healthcare 0 Future consideration

ClearSight and Enterprise - Ability to add PDF template to Forms & Letters Manager

Client has asked for the ability to add PDF templates to the Forms & Letters Manager. Sometimes they have documents that are only available in PDF and currently, they have two resources spending time retying them into a word document just to u...
Guest about 5 years ago in CS - ClearSight Platform - General 1 Will not implement

Reports and Dashboards to fully extract field characters

Reports and dashboards do not fully extract all the characters entered in the risk or audit screen fields, instead these are cut off mid-sentence. It means users can’t just view the information from their reports or dashboards or extract these to ...
Guest about 2 years ago in  0 Future consideration