Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

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Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Future consideration
Categories ARM - Admin, Configuration, History and Audit trails ARM - Dashboards ARM - Filtering
Created by Guest
Created on Apr 9, 2024

RELATED IDEAS

Create a permission that would allow administrators to see and delete private dashboards and filters, so they can be deleted when employees leave or projects terminate

Currently, even users with Dashboard Admin permission cannot see private dashboards. Any public filters used by private dashboards cannot be deleted. So gradually, the Dashboard space gets cluttered by private dashboards that nobody uses and nobody can even see - much less delete if the person who made it is no longer at the company. The same logic applies to private filters, whether used by dashboards or not. Once the creator is gone, the private filters cannot be seen. Note that ownership of Dashboards cannot be reassigned. Perhaps being able to reassign ownership of Dashboards and filters would be another way to handle this.

Solution Platform Active Risk
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  • Guest
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    |     Apr 10, 2024

    Note that the recent hotfix for ARM 2023.5 included this instruction:

    • Remove any criteria that may have been incorrectly added to filters

      • Identify any dashboards that include a PID chart that may have been run since upgrading to 2023.5.

      • Identify the filter that the PID chart is configured to use.

      • View the filter in the filter dialog in the ARM desktop.

      • Accept the warning message, delete all the empty criteria rows displayed and save the filter.

      • This step can be repeated at any time if you later find more affected filters.

    Without the ability to see private dashboards and the filters they use, ARM administrators would have to wait for users to complain before they could address this issue for those dashboards.