Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Increase Title fields character limits to more than 255

Facing a challenge with our client with 255 character limitations in the Title fields of Risks and Plan label set. It has been advised to us by the client to increase the character limit to 2000+ in order to give more flexibility to customer requi...
Amir Abdul Rauf over 3 years ago in Active Risk 0 Future consideration

Check Tracking - Additional Search Defaults

Payment Processing - Check Tracking. Request to add Client ID and Bank Account as search fields to select for the Search Defaults in a view.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Add more functions to Formula Based Scoring

I would like to offer option, that will bring Formula based scoring to higher level. For me, and our customers will be very usefull, if there will be function like MAX or MIN (and maybe more). For example Risk level = Category 1 x Category 2 x (Hi...
Filip Cernicky over 3 years ago in Active Risk 0 Future consideration

Include Lock/UnLock Financials permissions on Claim to be available in the Entity security permission

Include Lock/UnLock Financials permissions on Claim to be available in the Entity security permission. This is useful when controlling security groups who can have this permissions to do so on Claim.
Guest over 3 years ago in CS - Claims Administration 0 Future consideration

Optimize Method in Which SDIE/SDIA Connects to Database

"O ptimizing the way we connect to the FTP server should reduce the backend PostgreSQL connections and further limit when this issue happens."
Guest over 3 years ago in ClearSight 1 Future consideration

Add in the apex trigger for lookup field update for claim

The apex trigger for lookup field update is standard for incident and incident detail, but not for the claim object. It would be helpful to have it on the claim object as a standard when the org is spun up for clients that use portals and claim en...
Guest over 3 years ago in RMIS - Claims Management & Administration 0 Future consideration

Need ability to create Validation action on event type = ''On Attach Contact (Claim)"

Client needs a date validation for fields that sit on the Contact Relationship table. When you create an event ''On Attach Contact (Claim)" you do not have the option to select Validation as an Action.
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Display Assignee information when using Assign Claim function

In Enterprise, the Permanent Assignee, Previous Assignee, and Adjuster (Misc. User 1) fields were displayed above the Select Assignee and Assignment Type drop down fields when using the Assign Claim function. However, this information is not prese...
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Implement Root Cause Analyses and Actions (RCA2) within RCA module

Root cause analysis (RCA) is a process widely used by health professionals to learn how and why errors occurred, but there have been inconsistencies in the success of these initiatives. With a grant from The Doctors Company Foundation, the Nationa...
David McElroy almost 7 years ago in Riskonnect Healthcare 2 Future consideration

Merge Event Records

Requirements: Automated process to detect possible duplicate reported events. Ability to present the detected possible duplicated reported events to a platform user on a scheduled basis Ability to evaluate and determine which events are actual dup...
David McElroy almost 7 years ago in Riskonnect Healthcare 0 Roadmap Consideration