Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Contributing Factors object related to each event object

Provide the ability to track multiple contributing factors during the investigation portion of the event management process.
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Footer on Portal Pages (Disclaimer)

In many instances, a client wants to include a legal disclaimer on the bottom of each portal page.
Guest over 2 years ago in  1 Future consideration

Employee (Leadership) Rounding in Healthcare

Employee (Leadership) Rounding, a structured activity, whereby executive, nurse and/or department leaders intentionally and purposefully engage with staff (and patients!) to collect firsthand, actionable insights increasing employee retention and ...
David McElroy over 2 years ago in Riskonnect Healthcare 0 Roadmap Consideration

Ability to pull and list today's patients for a specific department in Safety Huddles from their EHR

During safety huddles, the team reviews all the patients that will be their responsibility to deliver care. They have to manually review charts or look within the EHR to pull this data where as having the data already loaded into the specific safe...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Configure response types per record type (e.g. risk, opportunity, risk-based issues forms)

Through the implementation of ARM we have created assurance activities to identify if a certain responses are used for certain forms. Part of our business process is to use a mixture of Controls and Actions, however some forms we only want to use ...
Andrew Deuis over 2 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Ability to connect Rounding forms/results & other RK data to Indicator values used in OPPE module.

Clients would like the system to populate information in indicators based on Rounding forms responses. This includes being able to have a hyperlink per indicator value that brings the user to the list of related data in the system that is driving ...
Guest over 5 years ago in Healthcare - OPPE / Riskonnect Healthcare 0 Future consideration

Delete Received Emails Security Permission

Currently there is a security permission to stop users from deleting sent emails under the coverage specific entity but there is not a security permission for deleting received emails. Client would like Delete Received Email security permission
Jarel Sanders over 2 years ago in ClearSight 0 Will not implement

OPPE - Approval Process for Department Indicators

Department Chairs who managed the Departments during the OPPE process has to have new OPPE Indicators approved in order to incorporate them into the OPPE process for their department. Clients need the ability to submit (associate) new Department I...
Guest almost 3 years ago in Healthcare - OPPE 0 Future consideration

OPPE - Ability for user security to be assigned at the Practitioner OPPE level

User assigned to complete the Practitioner OPPEs for a department may be one of the individual's performance that is being evaluated for the department. The ability for the user to evaluate all the Practitioner OPPEs for a department and not have ...
Guest almost 3 years ago in Healthcare - OPPE 0 Future consideration

Ability to add/update new code mappings on Detail Cause/Claim Type for ISO

Ability to add/update new code mappings on Detail Cause/Claim Type for ISO
Guest almost 3 years ago in ClearSight 1 Will not implement