Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177 of 1177

Disable Incident Number Generation when Using Claim Number

In CS Admin, Claim/RMIS Settings and Automatic Generation of Claim/Incident Field Values if you check the box to 'Use Claim formula for Incident number auto generation', the option for 'for New Incidents using the specified formula' and the formul...
Guest almost 4 years ago in ClearSight 0 Will not implement

Add "Create User's Other Email" (Email2) to Expression editor in for Actions

Add Create User's Other Email (Email2) to Expression editor as an option ( see screenshot)
Guest almost 4 years ago in CS - ClearSight Platform - General 0 Will not implement

Ability to Route Email to Claim emails to attachment manager

Client would like the option to route full incoming emails to the attachment manager instead of them being split between the email and attachment pages for easier navigation. (view all data in one page)
Guest almost 4 years ago in ClearSight 1 Will not implement

Enhance user ability to manager Tasks on Locations

We have a Claim Task List widget for the Claims Admin app, but nothing to help manager Location tasks. User have to either open tasks from the Location record, or go to Claim Admin app and use the Tasks manager. Client wants a Task list in the Loc...
Guest almost 4 years ago in CS - Location & Property Management 1 Will not implement

OSHA 301 Log Additions to Claim Object

On the OSHA 301 log that we would like to create as a new standard report we need to have 2 fields added to the Claim__c Object in order to do this. Physician_Name__c Physician_Details__c We can then utilize the fields in the standard package...
Guest almost 6 years ago in RMIS - Claims Management & Administration 0 Future consideration

Display From/Sender email address on Email preview panel in ClearSight

Client would like for the From/Sender address to appear in the right-hand panel of the Email page in ClearSight. Currently, the address appears when you fully open an email, but the preview pane does not show the address. The client doesn't need t...
Guest almost 4 years ago in ClearSight 0 Will not implement

Track RK Admin Users

With multiple teams using the same profile name in the system (a blanket name for all Riskonnect admin use) the audit logs/ last modified fields only tell us that someone from Riskonnect made the change. We are unable to identify who actually did....
Jesse Dorsey almost 2 years ago in  1 Future consideration

Barcode Scanner Support

Prospect codes mandatory vaccine administration data to employee badges. Would like to be able to upload this data into an employee contact record in the RK HC platform. Would expect that this capability would be broadly applicable to multiple pro...
Guest almost 6 years ago in Riskonnect Healthcare / RMIS - Intake 0 Future consideration

Ability to Add Actions to All Events when Action created within an Event

This would prevent users from having to recreate actions to deploy on other events when an action is created within an event.
Guest almost 2 years ago in  1 Will not implement

Add Notes in User Details screen

When in the User Details screen in User Management, Client has asked for a note field to be added under the Authentication Phone Number field. This field should allow for free form text and hold up to 2,000 characters
Guest almost 4 years ago in ClearSight 0 Will not implement