Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Disabling the PVC Portal (PVC Portal)

Client wanted the ability to disable the Portal after the collection period. Per Jeff, the only way to achieve that is by changing the active VF page to the "In Maintenance" page. Conceptually, Client was looking for a simple button that would act...
Guest over 4 years ago in RMIS - Property Management 0 Future consideration

Claim Timeline: Improve comments formatting

View of comments in Timeline can be improved (indented, attached to note somehow)
Guest over 4 years ago in CS - Claims Administration 0 Will not implement

Configure all Employee / Reporter Lookups to have same search and results

The lookups in the portals that go to contact object for Employee, Reporter, Involved Party, etc all have different search and results causing an inconsistency in the user experience. Configure all the lookups to contact for employees / reporter t...
Guest about 2 years ago in Riskonnect Healthcare 0 Future consideration

Launch Peer Review from Long Term Care

Clients need the ability to create a Peer Review from Resident and Non-Resident event. During this action, the end user should be able to assign the Peer Review, define the referring group and provide a reason for the referral. The Peer Review cre...
Guest about 2 years ago in Riskonnect Healthcare 0 Future consideration

Add "Skip" button to patient lookup within Patient Feedback Portal

For the majority of the Patient Lookups in the portals, the end user is required to at least click on the patient lookup to enable the patient fields. The user is presented with a button to skip the lookup within the event reporting portals except...
Guest about 2 years ago in Riskonnect Healthcare 0 Will not implement

Create new Ambulatory Event Review and Non-Clinical Event Review if the Primary or Secondary Location is changed on the event

If the Primary or Secondary Department is changed on the Ambulatory event or Non-Clinical Event, then create new review records based the new departments. The client should be able to choose whether the original review records are change to "Auto-...
Guest about 2 years ago in Riskonnect Healthcare 0 Will not implement

Allow HC Event records set to "Void" or "Duplicate" to be Re-opened.

The Change Status button used in the Healthcare Event solutions doesn't allow records with a status of "Void" or "Duplicate" to be re-opened. The button needs to be modified to allow records with a Status of "Void" or "Duplicate" can be re-opened.
Guest about 2 years ago in Riskonnect Healthcare 0 Will not implement

Create Resident Event / Non-Resident Event from Patient Feedback and vice versa

Clients need the ability to create a Resident Event and Non-Resident Event from a Patient Feedback record. The clients also need to be able to create a Patient Feedback Event record from a Resident Event and Non-Resident Event. Specific data will ...
Guest about 2 years ago in Riskonnect Healthcare 0 Future consideration

Update Claim Comparison Chart from Detail Page Link to Detail Page Button

Updating the Claim Comparison Chart link on the Claim__c object from a Detail Page Link to a Detail Page button enables users to quickly perform a Claims Comparison without it getting buried on the record layout.
Guest over 4 years ago in RMIS - Claims Management & Administration 0 Future consideration

Ability to have claims geocoded based off Accident address

Currently, geocoding component view and process is done against the property record. We want a standardized approach for claim map view as well as making sure there is the ability to map the claim based off specific address fields on the claim obj...
Patrick Eslick over 4 years ago in RMIS - Claims Management & Administration / RMIS - Riskonnect Alerts 0 Future consideration