Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1113 of 1113

Ability to Restart SDIA Jobs After Failure

Often time, an SDIE job is part of an SDIA workflow. This means that the workflow could fail at an activity after the SDIE job. There is no easy way to start the workflow over. Usually it involves building a new SDIA workflow or SQL modification t...
Guest almost 4 years ago in ClearSight 1 Future consideration

Standard Views to Flatten out XML Fields

Create standard views to flatten out XML data in the system. Currently it requires some skill to extract data that is stored as XML. Some views that did this would make that task easier. Report Distributions, and user security information is store...
Guest almost 4 years ago in CS - ClearSight Platform - General 1 Future consideration

Sorting in Dashboards

Option to sort information in Dashboards by A-Z/Z-A, numbers of apperance (of every line), risk level...It could be used for example for sorting Owners of Risks by number of risks, or sorting risks by risk level Further example: The data from the ...
Filip Cernicky almost 4 years ago in Active Risk / ARM - Dashboards 1 Future consideration

Progress indicator for file upload

ClearSight enhancement ideas: have an indicator that shows your file is loading when uploading an attachment. Currently when you hit upload it sits there, and you are not sure if it actually doing anything until the upload is completed.
Guest almost 4 years ago in ClearSight 0 Will not implement

Increase the results per page displayed in Claims Admin back to 100 like it was in Enterprise

Per OHSU client: Attachments – ClearSight currently only shows 10 documents per page. Enterprise shows 100 documents per page. This is frustrating for the users as they may need to click through multiple pages to find a document. I was able to upd...
Guest almost 4 years ago in CS - Claims Administration 0 Will not implement

Make delete for policy and delete for premiums not so easy to mix up

I have accidentally deleted policies when attempting to delete a premium. The way that the screen scrolls down and the delete button for the premium is hidden, makes it very easy to make the mistake of deleting the policy and losing all informatio...
Kristie Sanders almost 2 years ago in  0 Will not implement

Add multiple signer capabilities via Adobe Sign for State Forms

Add Adobe Sign workflows to allow multiple signers for State Forms (internal client signers such as Adjusters/Claims Managers and external signers such as Attorneys, Physicians, Former Employees). Secondary need is the ability to update specific f...
Vince Homer about 4 years ago in CS - Claims Regulatory 1 Future consideration

Add message to Change Status component when claim has Voided status

Right now, we do not put the change status button on the void page layout in base product - however, if a client adds it in (because they think they can unvoid a claim using the button), they get a component error (see linked case for details). I ...
Guest about 4 years ago in RMIS - Claims Management & Administration 0 Future consideration

Task Overview

Client has asked for the ability to update the task overview. Go to Claims Adminitration app Click on Tasks section on the left. Click on any tab (not the tab folder) and the overview will show up on the right.
Guest about 4 years ago in CS - Claims Administration 1 Will not implement

Add intake specific data points (call time, creator, etc.) in BI universe for reporting

Many CS clients using Intake are asking to report on the Call Time and other fields only seen in the Intake app, but there is no current way to report on these. Clients wish to have an "intake universe" to include this information.
Guest about 4 years ago in CS - Reporting & Analytics - Business Intelligence 1 Future consideration