Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1176 of 1176

Event/Action on REJECTED status Reserve Worksheet

The client is looking to create a validation that is set to triggered based on a user editing / saving on a previously 'REJECTED' reserve worksheet. Currently, this functionality does not exist -- I believe these E/A's only trigger when a Reserve ...
Guest almost 5 years ago in CS - Claims Administration 1 Will not implement

Allow Summary of Incident/Claim to be visible when creating a New Email

hi, Please allow the Summary of the Incident/Claim to be visible when creating a New Email. As of now, when a New Email is created a new page appears and the Claim/Incident number fromt he Summary is no longer visible. This way on a blank new emai...
Guest over 2 years ago in  0 Future consideration

Configure all Employee / Reporter Lookups to have same search and results

The lookups in the portals that go to contact object for Employee, Reporter, Involved Party, etc all have different search and results causing an inconsistency in the user experience. Configure all the lookups to contact for employees / reporter t...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

Launch Peer Review from Long Term Care

Clients need the ability to create a Peer Review from Resident and Non-Resident event. During this action, the end user should be able to assign the Peer Review, define the referring group and provide a reason for the referral. The Peer Review cre...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Add "Skip" button to patient lookup within Patient Feedback Portal

For the majority of the Patient Lookups in the portals, the end user is required to at least click on the patient lookup to enable the patient fields. The user is presented with a button to skip the lookup within the event reporting portals except...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Create new Ambulatory Event Review and Non-Clinical Event Review if the Primary or Secondary Location is changed on the event

If the Primary or Secondary Department is changed on the Ambulatory event or Non-Clinical Event, then create new review records based the new departments. The client should be able to choose whether the original review records are change to "Auto-...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Allow HC Event records set to "Void" or "Duplicate" to be Re-opened.

The Change Status button used in the Healthcare Event solutions doesn't allow records with a status of "Void" or "Duplicate" to be re-opened. The button needs to be modified to allow records with a Status of "Void" or "Duplicate" can be re-opened.
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement

Create Resident Event / Non-Resident Event from Patient Feedback and vice versa

Clients need the ability to create a Resident Event and Non-Resident Event from a Patient Feedback record. The clients also need to be able to create a Patient Feedback Event record from a Resident Event and Non-Resident Event. Specific data will ...
Guest over 2 years ago in Riskonnect Healthcare 0 Future consideration

ARM Express to show History tab

Currently the History tab is not available in ARM Express and users can only access it via ARM Core Original Active Risk ID: ARM-I-346
Ben Dainton over 2 years ago in Active Risk 1 Will not implement

Add event review object tabs to base product

Add a tab for Patient Event Review, Patient Feedback Review, Ambulatory event review, Non-Clinical Event Review, Resident Event Review and Non-Resident Event Review. Permission sets will need to be updated to include the new objects for users to a...
Guest over 2 years ago in Riskonnect Healthcare 0 Will not implement