Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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RMIS - Claims Management & Administration

Showing 15 of 1113

Sedgwick intake API

Clients would like an API to submit incidents to Sedgwick.
Guest over 3 years ago in RMIS - Claims Management & Administration 0 Roadmap Consideration

Add an Extension Claim Object to the Standard RMIS App

In the standard RMIS App, include one claim extension object to clients an additional 800 fields to hold there claim data. Projects moving clients from Clearsight to Riskonnect are hampered with issues related to the object limitations of SF. Incl...
Guest over 3 years ago in RMIS - Claims Management & Administration 0 Future consideration

Ability to track financials on a single claim against different providers

Ability to assign % of responsibility of the claim financials to individual providers. This would give them the ability to track the financial impact of each specialty and be utilized in helping to determine premiums
Guest over 2 years ago in Riskonnect Healthcare / RMIS - Claims Management & Administration 0 Future consideration

"Auto-claim close"

As an overall theme, clients are trying to “own the first hour” after a claim is reported – essentially trying to attempt to settle/close a claim before claimant has a chance to seek attorney representation. Potential future state of sending check...
Guest almost 5 years ago in RMIS - Claims Management & Administration 0 Future consideration

Add option to require a Void Reason when voiding a transaction

No description provided
Guest almost 5 years ago in RMIS - Claims Management & Administration 0 Future consideration

RMIS - Work Status - Validation to prevent overlapping dates

Overview: When a new work_status__c record is created, we need to validate that the dates don't overlap an existing record linked to the same claim. If it does overlap, need to prevent user from saving record.
Guest over 5 years ago in RMIS - Claims Management & Administration 0 Future consideration

Enhance State Forms process in RK to allow edit within preview, before it gets attached to the record

Enhance State Forms generation process in RK to allow edit within preview, before it gets attached to the record(similar to how it works in Clearsight).
Guest about 3 years ago in RMIS - Claims Management & Administration 0 Future consideration

OSHA 301 Log Additions to Claim Object

On the OSHA 301 log that we would like to create as a new standard report we need to have 2 fields added to the Claim__c Object in order to do this. Physician_Name__c Physician_Details__c We can then utilize the fields in the standard package...
Guest over 5 years ago in RMIS - Claims Management & Administration 0 Future consideration

Add message to Change Status component when claim has Voided status

Right now, we do not put the change status button on the void page layout in base product - however, if a client adds it in (because they think they can unvoid a claim using the button), they get a component error (see linked case for details). I ...
Guest about 4 years ago in RMIS - Claims Management & Administration 0 Future consideration

Diary Systems as Standard

Request is for diary systems to be standardized. Need more info from CSM group.
Patrick Eslick about 4 years ago in RMIS - Claims Management & Administration 0 Future consideration