Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 1118 of 1118

Ability to Archive a Product & Service

Can we please be able to Archive a Product & Service as we can with BIA's.
Ann Clark over 1 year ago in Resilience - Operational Resilience 0 Future consideration

Healthcare/Ambulatory Portals - Filter Inactive Hierarchy Records

RKDEV-32863 was completed to filter inactive hierarchy records from the portal lookups. However, this change was only applied to the patient event controller. Please make this change globally across the healthcare and ambulatory portals - patient ...
Guest over 2 years ago in Riskonnect Healthcare 0 Roadmap Consideration

System setting to require strategies for dependencies

When using strategies, there is not a way to make them required for every dependency. I recommend creating a setting to allow clients to make it mandatory to add at least one strategy to each dependency when strategies are in use. Note that this w...
Jamie Goodloe (she/her), MBCP, MBCI over 1 year ago in Resilience - BIAs 0 Future consideration

Add ability to have ALL Review Notes in Custom Reports (SSRS and ViewPoint)

I have had numerous customers want to see all review notes in their custom reports. We currently can only add the "Last Review Note" and the only report that enables all to be shown is the Risk Detail SSRS report when you change the parameter "Sho...
Guest over 1 year ago in ARM - Admin, Configuration, History and Audit trails / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Adding time zone on Time stamp for notes, tasks, attachments

We have a request for adding time zone to timestamp on the Notes. Since the system captures time in CST and our users are in different time zones, it creates confusion. It would be good, if this can applied to tasks, attachments and all possible p...
Guest over 3 years ago in CS - Claims Administration 0 Will not implement

Functionality to be allow a print or download of Dashboards

Functionality to be able to download Dashboards in PDF format / Functionality to be able to share send the live status of the Dashbord to linked emails accounts Original Active Risk ID: ARM-I-201
Richard WERESKI over 3 years ago in Active Risk / ARM - Dashboards 0 Future consideration

Specify a default location where new Causes & Consequences should be stored

When you create a BowTie in a specific folder, the Causes and Consequences which are separate record types also appear in the same folder. This can be confusing to a user as to what they are supposed to do with these items. It would be good if you...
Guest about 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Select Impact Profiles per BIA Template

Currently the Impact Scales are created (Customise Site/Customise BIA Scales) and then the calculated RTO/RPO triggers are set (Manage My Account, Riskonnect Settings/BIA Impacts). Idea is to be able to select the BIA impact(s) per BIA template - ...
Steve Barnett about 1 year ago in Resilience - BIAs 0 Planned

Enhance ServiceNow connector to allow views and filtering of data

Currently the ServiceNow connector is all or nothing from the selected table. You can also only select tables. It would be a good enhancement to allow views (which would limit the number of fields and records being sent) or some filtering (which w...
Rory Middleton over 1 year ago in  0 Future consideration

Add "Export" option to Claim Timeline

Add the same "Export" functionality to the Claim Timeline as available in the other screens.
Shannon Stout about 2 years ago in  2 Future consideration