Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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All ideas

Showing 1115 of 1115

Castellan - Ability to create a tag to not include data

Ability to create a tag to not include data. Use case - we do not want to contact colleagues who are on Long Term Sick or Maternity leave with incident communications, inorder to do this we create a department tag and move them into this in our pe...
Guest almost 2 years ago in Resilience - Data Management / Resilience - Notifications 0 Will not implement

Additional functionality of DKIM Authentication Method

Would like the option of utilizing DKIM authentication for email.s
Crystal Wubbels about 1 year ago in CS - ClearSight Platform - General 3 Future consideration

Add Ability to Search for Plan Roles by Plan Name When Sending Notification from Mobile App

I am doing some testing with sending Notifications from the mobile app. I want to use the Plan Roles option to search for Notification recipients (instead of Internal Contacts). There is a search bar, but it seems that this only allows me to searc...
Amanda Feest 11 months ago in Resilience - Mobile 0 Future consideration

Remove email address for Owner column in Risk Express

The Risk Owner column in Risk Express displays the users email address after their name. This is different than how ARM desktop displays the Owner field. Original Active Risk ID: ARM-I-34
Guest about 4 years ago in Active Risk / ARM - Other Interfaces (Risk Express, Verify, SnappIT, Surveys, ARM apps) 0 Future consideration

Transaction Manager views to be available in the My Views widget of the Dashboard app

Client is requesting the ability to create claim views that have claim transaction filter criteria, e.g. Transaction Date or Transaction Type. This request relates to existing EPIC - CLM-E-199
Guest over 2 years ago in CS - Reporting & Analytics - Other 1 Will not implement

Import Strategies into a BIA

I would like to be able to import Dependency Strategies into BIAs.
Ben Cartlidge 7 months ago in Resilience - BIAs 0 Future consideration

Change Contributors default for Incidents

Currently the default is set as BC Team but it will be helpful if this Role could be changed so it can default to a more commonly used / appropriate role based on our system setup
Guest 7 months ago in  0 Future consideration

Rich text editor for text fields

Provide support for rich text formatting in text fields, such as bold or coloured text, bullet points and different fonts. Original Active Risk ID: ARM-I-182
Ian Shaw over 3 years ago in Active Risk 0 Future consideration

Show Actions start date under History section

When checking under Actions then the History part, it doesn`t show when the action was created but will show all other updates
Guest 8 months ago in Resilience - Actions 0 Future consideration

Be able to configure Duplicate Payment Warning Message

Allow the configuration of the Duplicate Payment Warning message to add data fields such as Med Bill ID, Invoice Number, check comments, etc.
Guest almost 3 years ago in ClearSight 0 Future consideration