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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Roadmap Consideration
Created by Guest
Created on Aug 9, 2024

Change Verification Code Text Message Sender ID from Castellan to Riskonnect

When we log in to Riskonnect with the user ID and password option, the sender of the verification code that we get sent displays as Castellan on our phones. The text of the message states: Your Riskonnect verification code is: ###### . It would be helpful to have the sender display as Riskonnect. We feel that there could be some confusion or concern from our users if they are receiving text messages from Castellan, which they might not be familiar with. They are aware of Riskonnect.

Solution Platform Business Continuity & Resilience
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