Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 1177 of 1177

Option to have the calculated RTO populate to the maximum threshold if the threshold is not hit.

When an RTO does not hit the threshold, a RTO is not calculated. It would be helpful to have it so that if the threshold is not hit, the calculated RTO will automatically calculate at the maximum threshold for RTO? (40 hours in our case)
Guest about 1 year ago in Resilience - BIAs 0 Future consideration

Allow users to detach locations from a collection via the front end

Enhancement request to allow users to detach locations from a collection.
Guest almost 4 years ago in CS - Location & Property Management 0 Planned

Enhancement request: Location group security

This is a ticket that was raised years ago but I cannot find it in the ticket system or on our tracker spreadsheet. We would like location group security to be in place as we need to restrict access to certain entities in the system. It is effecti...
Guest almost 4 years ago in CS - ClearSight Platform - General 1 Future consideration

Character Count: Message Section for Notifications

Can we increase the character limit for email sending from 1,600 to a larger quantity? Sending email-only notifications would enable the placement of more information. This feature would prove beneficial when sending a substantial amount of inform...
Aaron Calderon 5 months ago in Resilience - Notifications 0 Future consideration

Details or Comment Section on Notification Templates

When creating templates, we would benefit from a free text field that allows us to add notes to the notification template. Users with permissions to modify notification templates would be able to edit the item, but senders would only be able to re...
Aaron Calderon 5 months ago in Resilience - Notifications 0 Future consideration

Adding time zone on Time stamp for notes, tasks, attachments

We have a request for adding time zone to timestamp on the Notes. Since the system captures time in CST and our users are in different time zones, it creates confusion. It would be good, if this can applied to tasks, attachments and all possible p...
Guest almost 4 years ago in CS - Claims Administration 0 Will not implement

Specify a default location where new Causes & Consequences should be stored

When you create a BowTie in a specific folder, the Causes and Consequences which are separate record types also appear in the same folder. This can be confusing to a user as to what they are supposed to do with these items. It would be good if you...
Guest over 4 years ago in Active Risk / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Allow easier differentiation between users or internal contacts with the same name.

When selecting a user or an internal contact by name, if a number of people share that name, it's not clear which one to select. This needs to be clearer.
Claire Green 9 months ago in Resilience - Administration & Configuration 1 Future consideration

Dashboard - Ability for the grid to show Risks and Responses

Have a sub-grid of mitigation responses for each risk.
Vincent Guerard about 1 year ago in ARM - Dashboards 0 Future consideration

Activity Monitoring tracking capability when transaction changes claim status.

Need Activity Monitoring configuration settings to enable tracking when a transaction closes or reopens a claim. Currently, the transaction processes that modify the claim status are not being monitored.
Shannon Stout about 1 year ago in  1 Future consideration