Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1118 of 1118

Ability to copy Actions as well when copying Events with a pop up box asking whether you want to copy actions or not associated with the event

Ability to copy Actions as well when copying Events with a pop up question asking "Do you want to copy the actions as well?" will help many clients when their workflow changes. I have seen new management come in, new high level mangers, who want t...
Guest over 3 years ago in ClearSight 0 Will not implement

Dashboard - extended filters within the displayed data on charts/widgets

Clients are asking for the ability to filter on different criteria within a specific widget in the dashboard. For example if there is a PID widget they would like to be able to filter by status and risk owner within that widget. Original Active Ri...
Lisa Segrave almost 4 years ago in Active Risk / ARM - Dashboards 0 Future consideration

Ability to have Separate Timescales for RTO/RPO

We can currently split out BIA timescales and will soon be able to separate out impact tolerances. Continuing with this thought, I would like to see the ability to have separate RTO timescales that are distinct from RPO. As technology has evolved,...
Guest over 1 year ago in  0 Roadmap Consideration

Add ability to carry over prior values when entering On Demand values

Request directly from client: When you click on the On Demand values change and the pop up asks for the collection period and date, it should also ask if you want to carry the prior values forward and not zero all of them out. Many times all the v...
Guest over 3 years ago in CS - Location & Property Management 1 Future consideration

Highlight Field on Error

Users can't tell what field they have an error on. This is especially confusing if you have changed field labels because the error won't even match the field.
Michael Allman over 1 year ago in Business Continuity & Resilience 1 Will not implement

Update the Summary on SIM Records to include claim number and claimant name

We have the ability to customize what fields are on the summary tab of a claim, however, we cannot do the same for the summary on a SIM record. The feature is not available in the administration app. We want to be able to add claimant name and cla...
Guest 4 months ago in CS - Administration & Configuration 0 Future consideration

Enhancement request: Location group security

This is a ticket that was raised years ago but I cannot find it in the ticket system or on our tracker spreadsheet. We would like location group security to be in place as we need to restrict access to certain entities in the system. It is effecti...
Guest over 3 years ago in CS - ClearSight Platform - General 1 Future consideration

Hiershare Custom Setting

Hiershare buildout currently requires the architect to define a hierShareConfigDef apex class, Hiershare trigger and test class. While the complexities of hiershare may require different code setups depending on the config, the architect is requir...
Guest about 4 years ago in RMIS - Location Hierarchy 1 Future consideration

Ability to Drag and Drop Impact Scales in the Configure Impact Scales

We encountered an issue with attempting to add another Impact Rating to a chart that is already saved. We can add it to the end, but encounter an issue when attempting to move it/rearrange it within the Value (ex: From say a 6 Value to a 1 Value)....
Brandy Cheek over 1 year ago in  0 Future consideration

In Dashboard, allow expanded grid on widget to resize last column properly

when expanding a widget, if gris doesn't have enough columns to pack the grid, whichever column is furthest to the right expands and although column heading is on the left side of the column, the data is centered in a way too large column. It can ...
Sunni Russo over 1 year ago in ARM - Dashboards 0 Future consideration