Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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All ideas

Showing 1177 of 1177

Wild card and drop down list

In some areas example "Processes" the ability to see a predefined imported list such as "products & services" is unavailable to users unless they remember to use the wildcard % or know the name of item they are looking for, which may not be re...
Guest about 1 year ago in Resilience - Administration & Configuration 1 Planned

ClearSight : Delete reports security based on private or global

Need a way to set it up so users can only delete in the Report Group they have Delete Access to. Allow ClearSight users to run reports and create reports and delete their own private reports, but not global reports.
Guest over 3 years ago in ClearSight 2 Future consideration

Link TI with Notifications

Alerts from TI could be GREATLY enhanced if we were able to create Notification Templates and use them from TI. Fields from TI (i.e., the lines in Alerts, such as Event, Categories, Severity Level, Impacted Assets, etc.) should be exposed to a Not...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Future consideration

Add text message as an alert method option

Currently the only option in the TI tool to send alerts is via email. The more urgent an alert is, the less this is good practice as the only method of communication. We should have the ability to leverage the mobile phones captured in contact rec...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Future consideration

Add precise proximity to threat alerts

Currently there is no way to discern the proximity of an asset from a threat by looking at the alert. I assume this information is known in the logic somewhere, else the rule would not have been triggered. Suggest something that looks like: "Impac...
Daniel Holmes 11 months ago in Resilience - Threat Intelligence 0 Future consideration

Ability to add meaning/effect to custom status list values

There are certain default status list values in records such as Risks and Responses that when selected mark the record as having a particular higher level of status such as live or unapproved that can be used for reporting or set a date such an ap...
Nick Ridout over 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration

Add Ability to Search for Plan Roles by Plan Name When Sending Notification from Mobile App

I am doing some testing with sending Notifications from the mobile app. I want to use the Plan Roles option to search for Notification recipients (instead of Internal Contacts). There is a search bar, but it seems that this only allows me to searc...
Amanda Feest over 1 year ago in Resilience - Mobile 0 Future consideration

Ability to Copy a BIA Template

It would be nice to be able to create a copy of a BIA template so you can make further edits/customizations to a new template that already includes the edits/customizations made to an earlier version.
Amanda Feest almost 2 years ago in Resilience - BIAs 1 Future consideration

Recycle Bin for Claim Deletes

When clients accidentally delete claim(s) in order to restore the deleted claim it must pass Tier 1, Data Architect (Braude) and Windows Infrastructure to restore attachments. The attached hours are only Tier 1 hours and sample cases, but each tea...
Guest almost 3 years ago in CS - Claims Administration 1 Will not implement

Need ability to "hide" SSN field - would require user action to display

Client does not want to display SSN data on the screen as a default. They would require the user to perform a specific action to display the full SSN. We should develop something similar to other systems, where in order to reveal any sensitive dat...
Guest about 4 years ago in CS - Claims Administration 0 Future consideration