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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

Status Future consideration
Created by Daniel Holmes
Created on May 17, 2024

Link TI with Notifications

Alerts from TI could be GREATLY enhanced if we were able to create Notification Templates and use them from TI. Fields from TI (i.e., the lines in Alerts, such as Event, Categories, Severity Level, Impacted Assets, etc.) should be exposed to a Notifications template allowing custom alert messages that could include company-specific information like an internal support number or a regional contact, giving alert recipients must more robust contextual information than just a static few fields. This would also enable Alerts to take advantage of Notifications functions like surveys, response tracking, and much more. At a minimum this would allow the creation of more flexible Alerts to rearrange the default layout/order of information.

Solution Platform Business Continuity & Resilience
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