Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 1125 of 1125

Improved email alert content and formatting

Introduce modern html formatted email alerts and notification as opposed to plain text. Digest alerts particularly can suffer from information overload with little segregation between the alert events. Important information is lost and overlooked ...
Ian Shaw almost 2 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Change Approvals Process

Allow to a configurable approvals processes whereby changes to risks need to transition between before/after state via a formal approval by a designated person or group of people. This would be triggered for any changes or status but also potentia...
Ian Shaw almost 2 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 1 Planned

Create an Export (or Report) to Aggregate Incident Data

It would be useful for clients to be able to export incident data so they could analyze information about the types of incidents they are experiencing. Alternative to an export would be a report, but I think an export would be a good starting poin...
Amanda Feest 6 months ago in  0 Future consideration

Create Core List for 'External Contacts'

Similar to Internal Contacts, we'd like to have a Core List for 'External Contacts'. What we have identified is that some of these External Contacts are duplicates... this would help eliminate duplicates and make things easier.
Jerry LaPole almost 2 years ago in Resilience - Business Continuity - General / Resilience - Data Management 1 Future consideration

WhatsApp Notification - Ability to remove or turn off

The ability to remove, turn off the WhatsApp option of delivery method when sending notifications. Having the option available in 'Update Riskonnect Business Continuity & Resilience Settings' section of the software would be helpful and manage...
Richard Duffy 11 months ago in Resilience - Notifications 0 Future consideration

Riskonnect Platform Dashboard Auto Refresh

It's taking clicks and time for team to refresh their dashboards. Not remembering to refresh, so taking more time to realize they're not seeing their current data. This will add efficiency.
Kimberly Copenhaver over 2 years ago in  1 Future consideration

Request to add status for Pending Approval/Waiting on Approver for BIA/Plans

Currently there is not a report/export that gives information if a BIA/Plan has used the "Request Approval" option, and are waiting on action from an Approver. It does not currently change the Status to anything such as Pending. Currently BIA/Plan...
Nick Adams over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Planned

Ability to Delete Information from Incidents Module Feed

If employees list something inappropriate, controversial, confidential, inaccurate, or something that could lead to issues in litigation following a disruption in the Incidents Module (Situation Assessment), the company should have the ability to ...
Ashley Helmick about 1 year ago in Resilience - Crisis Management 0 Future consideration

Incorporate Users into Internal Contacts

Title: Combine Web and Mobile App Access Having User Accounts control web access and Internal Contacts control mobile app access is confusing to clients and introduces the possibility that name/email address changes could be made in 1 place but...
Kadambari Lanka over 1 year ago in Resilience - Administration & Configuration / Resilience - Mobile 1 Future consideration

Assign different roles to a user per folder

Currently we can only restrict users from creating or editing records in different folders by making the folder read /write or read-only based on the user's group access. It would be helpful if we could define specifically what functionality each ...
Guest almost 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails 0 Future consideration