Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Business Continuity & Resilience

Showing 469 of 1176

Change Delete button in Department BIA for Dependency assignments to Remove

The button next to a dependency in a Department BIA says Delete, which can be a little confusing because you are not actually deleting the Application, you are just removing it from the BIA. For dependencies in the BIA it would be nice if the butt...
Rory Middleton 3 months ago in Resilience - BIAs 1 Future consideration

Hide the lock icon when printing a Plan to PDF

When you print the plan to PDF, the locked section icon appears on the PDF print out. It would look a lot nicer if the lock icon was not there.
Rory Middleton almost 2 years ago in Resilience - Plans 0 Future consideration

Update Peaks and Deadlines

Peaks and deadlines needs to be updated to enable multiple months to be selected. This is a requirement for financial and insurance companies where they have seasonal peaks e.g., Winter Peak happens November to January or summer peak happens June ...
Gill Driscoll almost 2 years ago in Resilience - BIAs / Resilience - Operational Resilience 3 Future consideration

Add ability to report on users that select the custom button for Alerts

In Resilience, when Alerts are created, admins have the ability to create a custom button that removes the alert. Request that we'd be able to report on who has selected that button to show acknowledgment of alert messages for audit purposes.
Guest about 2 months ago in Resilience - Administration & Configuration 1 Future consideration

Ability to unapprove BIAs and Plans etc

As Administrators, it would be helpful - if an item has been approved incorrectly or prematurely - to be able to unapprove it back to it's original state.
Guest 11 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Allow to bulk import of the strategies in BIA Dependencies (IT Systems, Suppliers, Location/Activity etc.)

Currently this function is not supported.
Guest 3 months ago in Resilience - BIAs 1 Future consideration

Ability to bulk upload attachments as opposed to one by one

There should be an option or ability to bulk upload attachments to BIAs/BCPs/Exercises etc as opposed to having to attach files one by one as this is taking a lot of time and the system often gives issues on attaching files so can prove to be a lo...
Guest 9 months ago in Resilience - Plans 1 Future consideration

Need a report that tracks full approval history

Currently when pulling an import/export of either department or plan, the approval field only indicates the most recent approval. With multiple layers of approvals, this then overwrites the approval history prior to the final approval. We need the...
Guest almost 2 years ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Approval workflow Emails

The communication template within the system is not customizable. For instance, when requesting updates or approvals, I have to manually modify the RK template to remove unwanted information. This manual adjustment is inefficient and contrary to t...
Gill Driscoll 7 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Need the ability for each user to see their specific pending actions

Need the ability for each user to see their specific pending actions (i.e. BIA/Plan pending their approval, open actions assigned to them, exercise pending their completion, etc)
Guest 9 months ago in Resilience - Business Continuity - General 1 Future consideration