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Status Future consideration
Created by Gill Driscoll
Created on Apr 12, 2023

Update Peaks and Deadlines

Peaks and deadlines needs to be updated to enable multiple months to be selected. This is a requirement for financial and insurance companies where they have seasonal peaks e.g., Winter Peak happens November to January or summer peak happens June to August. Current functionality doesn't allow this and each month would need to be entered separately and then all the days selected for that month. This not only looks messy but would need to be repeated for each process that has this peak / deadline.

To achieve this the calendar that the peaks are linked to would need to be removed. The calendar adds no value and is hidden by the majority of clients. The data shows against the process in the peak / deadline field anyway.

Removing the calendar will also allow the ability to have working days, which is again a requirement for Financial companies.

A better way of capturing the Peaks and Deadlines would be to make them a dependency. That way they would only need to be entered once and could be linked to multiple processes.

Whilst updating this can we also add the BIA name to the critical date report, currently this only shows the process name. At point of incident I need to know the BIA name as well as the process, otherwise I don't know which plan I need to invoke.


Solution Platform Business Continuity & Resilience
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  • Sam Collard
    Reply
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    Jul 17, 2024

    Agreed. Related to this, you currently have to enter both a 'Date Time' value and if the peak is repeatable or not, which means that when you have a peak which repeats annually, it doesn't work properly as you have to keep changing the set Date Time value each year (e.g. the last Friday in October will be a different date each year). You should be able to enter a Date Time OR a repeatable value.

  • Christina Bredhold
    Reply
    |
    Jan 19, 2024

    Agree with the suggestion and first comment. This would also better address quarterly peaks, which is currently not an available timeframe right now even though many financial processes have these that would have to be added individually with the current layout

  • Maureen Bradley
    Reply
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    Oct 16, 2023

    Agree not only in terms of multiple months for financial processes but also multiple days and months for operational processes too.