Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1125 of 1125

Add ability to carry over prior values when entering On Demand values

Request directly from client: When you click on the On Demand values change and the pop up asks for the collection period and date, it should also ask if you want to carry the prior values forward and not zero all of them out. Many times all the v...
Guest over 3 years ago in CS - Location & Property Management 1 Future consideration

Add the Impacted Asset to the Subject Line of a Threat Rule Notification Email

When a Resilience user receives a Threat Alert email, the subject line is "Threat Alert: [Severity Level] - [Miscellaneous Details]" wherein the miscellaneous details piece varies widely by event. It might be more useful to the recipient if the su...
Amanda Feest about 1 year ago in Resilience - Threat Intelligence 0 Future consideration

Ability to directly attach a file (not just a related item) to a Product/Service Entry

We recently added the ability to associated a related item (attachment or action) to a product/service. However, this requires that a file already be available in the files section and it is also challenging to find the right filename for our larg...
Guest over 1 year ago in Resilience - Operational Resilience 0 Future consideration

Import Strategies into a BIA

I would like to be able to import Dependency Strategies into BIAs.
Ben Cartlidge 8 months ago in Resilience - BIAs 0 Future consideration

Change Contributors default for Incidents

Currently the default is set as BC Team but it will be helpful if this Role could be changed so it can default to a more commonly used / appropriate role based on our system setup
Guest 8 months ago in  0 Future consideration

Hiershare Custom Setting

Hiershare buildout currently requires the architect to define a hierShareConfigDef apex class, Hiershare trigger and test class. While the complexities of hiershare may require different code setups depending on the config, the architect is requir...
Guest about 4 years ago in RMIS - Location Hierarchy 1 Future consideration

Ability to have Separate Timescales for RTO/RPO

We can currently split out BIA timescales and will soon be able to separate out impact tolerances. Continuing with this thought, I would like to see the ability to have separate RTO timescales that are distinct from RPO. As technology has evolved,...
Guest over 1 year ago in  0 Roadmap Consideration

Enhancement request: Location group security

This is a ticket that was raised years ago but I cannot find it in the ticket system or on our tracker spreadsheet. We would like location group security to be in place as we need to restrict access to certain entities in the system. It is effecti...
Guest over 3 years ago in CS - ClearSight Platform - General 1 Future consideration

Show Actions start date under History section

When checking under Actions then the History part, it doesn`t show when the action was created but will show all other updates
Guest 9 months ago in Resilience - Actions 0 Future consideration

Adding time zone on Time stamp for notes, tasks, attachments

We have a request for adding time zone to timestamp on the Notes. Since the system captures time in CST and our users are in different time zones, it creates confusion. It would be good, if this can applied to tasks, attachments and all possible p...
Guest over 3 years ago in CS - Claims Administration 0 Will not implement