Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Users should not be able to request approval of BIA/BCP/Exercise if all mandatory fields in entire document have not been completed.

Users should not be able to request approval of BIA/BCP/Exercise if all mandatory fields in the entire document have not been completed. The system should also flag to the user which mandatory fields have not been completed. For example, when the ...
Guest 4 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Approval workflow Emails

The communication template within the system is not customizable. For instance, when requesting updates or approvals, I have to manually modify the RK template to remove unwanted information. This manual adjustment is inefficient and contrary to t...
Gill Driscoll 3 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Castellan - Edited Documents and BIA's automatically changes the status 'draft'

pre-approved plans and BIAs do not automatically go into draft status but remain "Approved", we would like to see that changed to when an approved document gets edited in any way it automatically changes the status to 'draft' this helps with ongoi...
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 6 Roadmap Consideration

Display Supplier Library Information on Supplier Dependency Screen in BIA

It would be useful to be able to select information from the Supplier Library to show up on a Supplier Dependency in a BIA. For example, if we have added a phone number to a supplier record at the library level, it would be useful to be able to di...
Guest 9 months ago in Resilience - BIAs 2 Future consideration

Add activity description to the available data sets for Insights Reporting

Currently, there is not a data set that allows for the activity description from the BIA to pull into the Insights Reporting feature. It would be helpful to be able to pull this information into reporting.
Guest 3 months ago in Resilience - Reporting & Analytics 0 Future consideration

Ability to bulk upload attachments as opposed to one by one

There should be an option or ability to bulk upload attachments to BIAs/BCPs/Exercises etc as opposed to having to attach files one by one as this is taking a lot of time and the system often gives issues on attaching files so can prove to be a lo...
Guest 5 months ago in Resilience - Plans 1 Future consideration

Ability for admins to open Overview section in read only mode during approval cycle

Currently, when a BIA/Plan is awaiting the owner or final approver, the BIA/Plan overview section cannot be opened even by the Admin. The Admin should be able to open the overview section while the information should be in read-only mode.
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 0 Roadmap Consideration

Trigger Email notification when any plan assignees are missing

When a BIA/Plan is submitted for the owner or final approval, while there is no owner or final approver assigned to the BIA/Plan, an email notification should be triggered to the Admins
Guest 5 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Disabled User needs to show as disabled for audit history

When you disable a user they only way that you know that they are disabled is by clicking on the user. The disabled should be visible on the user screen and be printable to the user audit report. Regulated companies need proof that users have been...
Gill Driscoll 11 months ago in Resilience - Administration & Configuration 3 Future consideration

Using the survey tool to complete a BIA

It would be useful if we could use the survey tool aligned to the BIA template in the form of questions to be sent out via a link to assist business users to complete the BIA.
Kim Sanderson 5 months ago in Resilience - BIAs 1 Future consideration