Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Showing 1172 of 1172

Need the ability to create email notification templates for each stages of approval

Need the ability to create email notification templates for each stages of approval
Guest 8 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Insights Reporting: Enable Custom Fields to be selected and reported on

Am example here is with Applications. Many customers have their IT applications collated into a Tier structure - i.e. Tier 0 being essential applications for the business, tier 1 being important applications, down to tier 4 or 5 which are bespoke ...
Steve Barnett almost 2 years ago in Resilience - Reporting & Analytics 1 Roadmap Consideration

Archived BIAs' Data Should Not Show Up in Plans

Currently, BIA data from archived plans shows up in fields such as "Location Activities" in the plans. This is highly confusing and leads to inaccurate data presented in the plans, since the archived BIAs are no longer being updated.
Ashley Helmick 4 months ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Castellan - Edited Documents and BIA's automatically changes the status 'draft'

pre-approved plans and BIAs do not automatically go into draft status but remain "Approved", we would like to see that changed to when an approved document gets edited in any way it automatically changes the status to 'draft' this helps with ongoi...
Guest almost 2 years ago in Resilience - BIAs / Resilience - Plans 6 Roadmap Consideration

Approver should not be able to approve if editor has not sent for approval

The approval workflow (BIA/BCP/Exercise) should be modified so that the approve option is not available to an approver until it has been sent for approval by the editor. This is to avoid approvers simply approving BIAs/BCPs/Exercises without the e...
Guest 10 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Need proper User audit/Change Management report

Need a proper user audit/change management report for troubleshooting/monitoring purposes. The report should contain: - Date and Time - The user who makes the changes - The impacted BIA/Plan - What information was changed The current report is not...
Guest 8 months ago in Resilience - Reporting & Analytics 3 Future consideration

Add the functionality for mobile SSO with Ping Federated

Add the functionality for mobile SSO with Ping Federated as it needs unique entity IDs for each SSO setup
Guest 3 months ago in Resilience - Mobile 1 Future consideration

Multi-Approver Workflow Should be Modified

A client has made suggested changes to the multi-approver workflow. They suggested that Contributor Approval should function more as a notification to Owners that edits are complete than an actual approval step. They also suggested that if there a...
Amanda Feest about 1 month ago in Resilience - BIAs / Resilience - Plans 1 Future consideration

Users should not be able to request approval of BIA/BCP/Exercise if all mandatory fields in entire document have not been completed.

Users should not be able to request approval of BIA/BCP/Exercise if all mandatory fields in the entire document have not been completed. The system should also flag to the user which mandatory fields have not been completed. For example, when the ...
Guest 8 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Create ability to copy users and their related permissions

Setting up user security and related permissions can be a very complex. Typically organizations have users that fall under similar categories. A productivity enhancement we could provide to our clients is when they need to create new users, they c...
Patrick Eslick about 4 years ago in CS - ClearSight Platform - General 4 Will not implement