Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Status Roadmap Consideration
Categories Resilience - Reporting & Analytics
Created by Steve Barnett
Created on Jun 28, 2023

RELATED IDEAS

Insights Reporting: Enable Custom Fields to be selected and reported on

Am example here is with Applications.

Many customers have their IT applications collated into a Tier structure - i.e. Tier 0 being essential applications for the business, tier 1 being important applications, down to tier 4 or 5 which are bespoke applications with minimal impact to the business if they were not available.

Within the Applications core library a Custom Field can be created to align each application to its applicable Tier.

However, within Insights reporting this Custom Field is not able to be selected and thus, there is not the ability to view and report in the IT DR planning per Tier. This has been tried within the Custom Reports function after the Custom Field has been created and populated within Customise System Fields>Applications.

Note: this is one example of the use of Custom Fields, which will be different for each client and therefore having the ability for each client to report on what is important to them is the reason for this Idea.

Solution Platform Business Continuity & Resilience
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  • Admin
    Sarah Zoloth
    Reply
    |     Jul 20, 2023

    July 2023's release includes an option for customizable standard fields that address this. Longer term roadmaps also include more advanced custom reporting.

  • +1