Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 1125 of 1125

Duplicate Portal Checker

Multiple customers are requesting this feature. This needs to be included in the RMIS Intake and HC Framework
Guest over 3 years ago in RMIS - Intake 2 Future consideration

Cleared and Stop Payment Updates

Ability to do the below items regardless of payment status or if Log Payment or check. Cleared Date needs added to a payment Cleared Date needs removed from a payment Payment changed from Stop Payment to Cleared Payment changed from Cleared to Sto...
Shannon Stout 3 months ago in CS - ClearSight Platform - General 1 Roadmap Consideration

In the list of BIAs, users should be able to see only the BIAs that have them set as a specific roles inside the BIA (e.g. set as owner,contributor,viewer). The same should apply to other lists (Plans, Events, Actions, Exercise documents, Risks).

Currently when a user login to the platform and go to the BIA lists he can see all BIAs (but the ones that are not assigned to him are greyed out). The greyed out BIAs should not be visible at all. This can be applied to all other relevant modules...
Guest 3 months ago in Business Continuity & Resilience 1 Planned

BIA: BIA approvers should not have 'edit' rights unless it is specifically selected on the user role rights

Currently when you set someone as an 'Approver', he also automatically gains edit rights on the respective BIA, but these two privileges should be separate.
Guest 3 months ago in Resilience - BIAs 1 Future consideration

Mobile App - add ability to use biometrics as an MFA, as an alternative option to SMS/Email

Useful in an incident, not needing to get email or SMS authentication. When setting up the app, turn on biometrics if desired.
Rachael Bartlett about 1 year ago in Resilience - Mobile 0 Future consideration

Add 'Plan Template' on the 'Plans' Screen

It would be useful to see what template a plan is using on the Plans screen and be able to filter on template. That way if you can see which plans or how many plans would be impacted if you change a template or just simply using the template.
Guest over 1 year ago in Resilience - Plans 0 Future consideration

Resilience - Graphics in Supporting Documents

When including graphics in a Resilience BIA or Plan, the PNG shows in the list of Supporting Documents. Is it possible to omit/hide these in that list? It adds confusion to finding relevant documents.
Courtney Ferguson 5 months ago in Resilience - Plans 1 Future consideration

Change Verification Code Text Message Sender ID from Castellan to Riskonnect

When we log in to Riskonnect with the user ID and password option, the sender of the verification code that we get sent displays as Castellan on our phones. The text of the message states: Your Riskonnect verification code is: ###### . It would be...
Guest 5 months ago in Resilience - Administration & Configuration 0 Roadmap Consideration

Strategy Section Formatting

When completing the strategy section on the BIA, when inputting the implementation steps you can add numbering or bullet points steps. However, when the strategy moves to the Plan Template the formatting disappears, and the text transfers into a s...
Guest 3 months ago in Resilience - BIAs 2 Future consideration

Closing an Occurrence when all claims/incidents are completed

We would like the functionality to be able to close an occurrence when all claims/incidents are complete automatically either through and event or system setting.
Crystal Wubbels 8 months ago in  0 Future consideration