Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1125 of 1125

Auto-populate Application Owners in Plans

When creating an application recovery plan (or server, etc.), the owner of the application according to the core list would automatically populate as the owner of the application plan hen you add that application to the properties.
Joey Dean over 1 year ago in Resilience - Plans 1 Future consideration

Utilize AI (chat GPT) to recommend corrective actions from causal factors on an RCA

Utilize AI to recommend corrective actions based upon root cause or causal factors on an RCA. This would allow the user to delete the suggestions, or move forward with them in the system.
Guest about 1 year ago in Riskonnect Healthcare 0 Future consideration

Create an easy way to print out all BIA's and Plan's to PDF's

This is needed for Administration and Crisis Management to have all saved outside the system.
Michael Welander 6 months ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Include all fields for View Filtering

We've added custom fields to Applications and want to filter using them, such as where the application is hosted. The idea, though, applies to all objects with views - allow filtering using any available field.
Guest over 1 year ago in Resilience - Business Continuity - General / Resilience - Data Management 0 Future consideration

Policy Manager: Renew policies without changing covered location add dates

If a covered location has an add date of 1/1/2022 for a policy that is effective 7/1/2021-6/30/2022, when that policy renews for the 2022-2023 period the add date should remain 1/1/2022. It should not be updated or advanced by one year. Alternativ...
Guest about 1 year ago in  2 Future consideration

Fields that are inactive should be hidden from reports and filters

We have fields that are not active in the fields layout section of admin so are users do not see these fields on the detail forms. However, they do appear in the filter dialog and on reports. We would like to see these fields hidden in these areas...
Guest about 4 years ago in Active Risk / ARM - Admin, Configuration, History and Audit trails / ARM - Filtering / ARM - Reporting, Charts and Analysis (ViewPoint, BowTie, Visualizer, Charts, Schedule Risk Analysis, Impact Analysis) 0 Future consideration

Multi-factor Authentication via email

Hello Team - Multi-factor authentication in ClearSight only sends tokens via a text or a phone call. This idea adds the ability to receive a token via email. Client needs email because of the following explanation from the client: Our Call Center ...
Guest over 3 years ago in CS - Safety Audit 1 Future consideration

Riskonnect Alerts when a contact has been removed from a doc, BIA/BCP.

In Riskonnect, we have an API feeding the Internal Contacts. These are the same users pulled to updates BCPs. However, when a user/employee is removed from a plan no alerts go out to the Plan Owner/Contributor/Approver.
Guest over 1 year ago in Resilience - BIAs / Resilience - Plans 0 Future consideration

Bounce back e-mail notifications

We would like to receive a notification if an e-mail that has been sent out of the system/claim was not delivered successfully due to a wrong e-mail address
Guest 11 months ago in  0 Planned

Modify SSO for Mobile App Requirements to Allow for Unique Entity ID

The Resilience Mobile SSO design requires a unique certificate fingerprint, where both the Web and Mobile SSO set ups use the same Entity ID. My client’s SSO set up requires a unique Entity ID, so they can't create separate connections with a uniq...
Amanda Feest 7 months ago in Resilience - Mobile 0 Future consideration