Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1125 of 1125

Event Reporting - order the day of the week in standard order rather than alphabetical order.

Patient event such as falls are tracked by time of day as well as the day of the week. The report only sorts by alphabetical day of the week (Fri, Mon, Sa, Su, Th, Tu, We) which makes no sense at all. Standard would be Sunday to Saturday.
Guest over 2 years ago in  0 Future consideration

Alerts for BIA/Plan Updates

Since we allow our BIA owners/contributors to make updates to their BIAs/Plans whenever they want, we would like to have an alert that let's us know when updates are made. This will allow us to review the new changes/updates and in our case, add t...
Guest over 1 year ago in Resilience - Administration & Configuration / Resilience - BIAs / Resilience - Plans 0 Future consideration

When a USER is marked on vacation, do not allow Tasks assigned to them

Similar to how we handle Claim assignments when a user record is flagged on vacation, we want this same functionality to work for Task assignments.
Shannon Stout over 3 years ago in CS - Claims Administration 1 Roadmap Consideration

Ability (option) to display all Occurrence Notes on the Claim's Notes page (not just on the Timeline page)

Currently notes added to an occurrence will display on the Claim's Timeline page. Client wants the option to show all occurrence notes on the NOTES page of the Claims associated to that occurrence.
Shannon Stout over 3 years ago in CS - Claims Administration 1 Future consideration

RK Alerts - Email Alerts with Link to the Event

When the client was first implemented with RK Alerts they were receiving an email alert several times a day that included a link to the actual event.
Guest over 3 years ago in RMIS - Riskonnect Alerts 0 Will not implement

Ability to see Occurrence Number in Intake

When an Intake is open, and not submitted, Crete would like the ability to see the occurrence number as a field inthe intake and not have to use the summary section, as it takes up a lot of space on mobile devices
Guest over 3 years ago in  0 Future consideration

Ability to filter/sort "Project Stage" field in desktop grid

Currently you are not able to filter/sort on the "Project Stage" field in ARM Desktop grid. We are using this field actively on our projects, so it would be beneficial to be able to sort or filter on this in the desktop grid. To my knowledge this ...
Stefan Schley almost 3 years ago in Active Risk / ARM - Core Platform (Detail Forms, Assessments, Scoring, Grids, Trees, Portfolio Views, Hierarchy, Internationalization, Relationships) 2 Will not implement

Need customizable reporting feature

Reports not customizable. We need flexible and customizable report for linking different modules and fields
Guest 6 months ago in  1 Planned

Ability to configure the dashboard dials in Risk Express

It would be great to have the ability to configure dials in Risk Express dashboard, i.e. to be able to show the number of Responses (due for Review), risks per category, risks per project/folder, how many high, medium, low risks etc. Status alone ...
Ian Shaw almost 4 years ago in Active Risk 0 Will not implement

Update Case Manager Supervisor field when claim is reassigned. Sync process between user profile and claim.

Case Manager Supervisor field (Claim.MiscDescription#48) does not update on claim when the case manager is reassigned to another user. When the claim is reassigned, update the Case Manager Supervisor field to the newly assigned case manager’s supe...
Shannon Stout over 1 year ago in  1 Future consideration