Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

ADD A NEW IDEA

Ideas

Showing 1125 of 1125

In Activated Plans, A comments box should be added next to each plan task.

No description provided
Guest 6 months ago in Resilience - Plans 0 Future consideration

Incident Feed Sequential Order

In Incident Feed, the actions should be listed in a sequential order from top to bottom and not in the existing reverse way
Guest 6 months ago in  0 Future consideration

Risk Rating from Risk module (if possible) should be presented in the BIA Risk section.Otherwise, a pop over text should be added in Risk module that explains the Risk Rating Scale.

It will improve clarity and prevent input errors
Guest 6 months ago in Resilience - Business Continuity - General 0 Future consideration

In recovery staffing requirements, the system should display a warning prompt when the 'Total Staff' number is greater than 'Normal Level' number

It will improve input errors
Guest 6 months ago in Resilience - BIAs 0 Future consideration

In Notifications module, the Whatsapp templates should be customizable

It allows for more customization
Guest 6 months ago in  1 Will not implement

In Notifications module a separate message box should be created for SMS Text

So you can have two different messages, one short text for SMS and one longer for email.
Guest 6 months ago in  1 Will not implement

Medication involved junction needs to be mandatory if a medication is involved

We need a validation on the Portal for the users entering in events related to a Medication involved in the event. Currently the user can answer the question was a medication involved, however there is no path to require the user to enter in the M...
Guest over 2 years ago in  0 Future consideration

Allow specified frequency of reminder emails and fix current problems

Riskonnect functionality for BIAs and BCPs auto-generates email reminders every day leading up to the day of and days after scheduled milestones. Multiple clients reported grappling with stopping emails to Executives during our Australian Communit...
Guest 6 months ago in Resilience - BIAs / Resilience - Plans 1 Roadmap Consideration

Activity Monitoring - Add User ID to New and Previous values recorded

Client would like to include the userid as part of the previous/new value fields in activity monitoring. This will allow a unique match and accurate metrics.
Guest 11 months ago in ClearSight 0 Roadmap Consideration

Second Victim Module

Develop a solution to help healthcare organizations addressed the growing concern of Second Victims. Second victims are healthcare providers who are involved in an unanticipated adverse patient event, a medical error and/or a patient related injur...
Guest about 3 years ago in Healthcare - General 1 Future consideration