Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Pinned ideas

PINNED VT Risk - Dashboard Order - Ability to reorder items on a Portal Page or Widgets or Custom Links on the Dashboard
Users with security groups to edit dashboards should be able to reorder existing links in portal pages or gadgets. Portal Pages: Introduce burger drag icon for each link item to allow re-arrangement or on selection of an item options to move top, ...
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Showing 832

Track last passwords - increase from 8 to 13

Currently in ClearSight it is possible to track the last 8 passwords so these are not repeated. Client has asked for this to be increased to 13 to comply with their security policies.
Guest almost 4 years ago in CS - ClearSight Platform - General 1 Future consideration

Adding CC (Carbon Copy) Recipients to Email Alerts

Currently, email alerts can only be sent directly to a recipient type, there is no option to copy someone in. This can cause confusion as often an email sent directly to a recipient suggests the recipient needs to perform some sort of action. Wher...
Martin Durrant over 4 years ago in Active Risk / ARM - Notifications and Alerts 0 Future consideration

Allow 'Last Review Note' to be imported from excel.

When we import risks from excel, the 'Last Review Note' is not being imported even though the field is active. The last review note can be exported but new review notes cannot currently be added during data import. This is particularly useful for ...
Guest over 4 years ago in Active Risk / ARM - Integration (API, Import/Exports, External Applications, Bulk Updates, ARM to ARM) 0 Future consideration

Update Case Manager Supervisor field when claim is reassigned. Sync process between user profile and claim.

Case Manager Supervisor field (Claim.MiscDescription#48) does not update on claim when the case manager is reassigned to another user. When the claim is reassigned, update the Case Manager Supervisor field to the newly assigned case manager’s supe...
Shannon Stout over 1 year ago in  1 Future consideration

Direct link to newly created Occurrence/Claim/Incident from Submit page of Intake

In ClearSight Intake, we currently have the option to enable the 'eyeball' icon which brings up a read-only preview of the newly created object that was just submitted by that user. From this pop-up window, the user is then provided a link to open...
Guest over 3 years ago in  0 Future consideration

Ability to see department details or email address of colleague when hovering over their name in Department Response Team

This would help Plan Owners/Maintainers understand which colleague they are adding into their department response team, especially when there are multiple colleagues with the same name. Hovering over the name and more details being shown, when add...
Guest 7 months ago in Resilience - Plans 1 Future consideration

User Profile should not be editable by a user

As a user I should not have the ability to change : Password Language Distance Time Zone User ID Dual Factor For password changes they should just have the ability to send a welcome email as this enhances security.
Ben Cartlidge about 1 year ago in Resilience - Administration & Configuration 0 Future consideration

Allow wrap text in Plans module for Owners and Contributors

The BIAs module allows for owners and contributors to wrap around the line and is formatted in a way that all names appear on the BIA screen. The plans module cuts off these names and does not allow for wrapped text.
Joey Dean 7 months ago in Resilience - Plans 1 Future consideration

Change Management Report - Add Users

When using this report you should be able to see if a user has been deleted and the implications of deleting a user.
Ben Cartlidge about 1 year ago in  0 Future consideration

Allow Customisation of the Incident Issues view

Under the Crisis Management module the user can view Incident Issues, however there is no option to customise the view the User sees, i.e. to view by priority or update date/time. It would be very useful to allow users to select the view they requ...
Steve Barnett 7 months ago in Resilience - Crisis Management 0 Future consideration