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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Request for Response Target Score to be available in OData API

Request for Response Target Score to be available in OData API to allow this to be included in reporting from PowerBI Original Active Risk ID: ARM-I-355

Report Scheduling Flag

Can we have a flag to use in report scheduling? And can that flag be able to look at the UPDHIST table and be smart enough to verify if the current valuation has been processed? We have many monthly or quarterly processes we manually run for clien...
Guest over 3 years ago in CS - Reporting & Analytics - Standard/Crystal 1 Future consideration

Enhance case notification options on Riskonnect Success Portal

Interested Party 1 Email, Interested Party 2 Email, and Interested Party 3 Email were somewhat recently added to the portal. Once any of those email addresses are entered there is no other reference to them on the case. There should be a way to se...
Guest almost 2 years ago in  0 Future consideration

BI hover help details

The financial bucket labels and hover over explanations are reflecting ClearSight's internal designations for these which does not always match the client's use and causes confusion when building reports. Request is to make these more generic. For...
Guest over 3 years ago in CS - Reporting & Analytics - Business Intelligence 1 Future consideration

Risk Goggles Reporting

Enhancement requestIt would be really useful in ClearSight to be able to filter by type of event - I would like to filter by flood warnings and Urgency and Severity. In an ideal world it would then adjust on the display area but in the grid my int...
Guest over 3 years ago in CS - Risk Goggles 0 Future consideration

Allow Permissions Specific to SSO Settings and Mobile Settings

A client wants to set up a user role that has access to SSO Settings and Mobile Settings (under Manage My Account). It seems that permission to view/edit these settings can only be granted to users with the Account Owner role or to users that have...
Amanda Feest 7 months ago in Resilience - Administration & Configuration / Resilience - Mobile 0 Future consideration

Alert notification for external contacts

Currently it is not possible to address and alert external contact using the alert notification. For Disaster recovery and crisis management proposes it would be helpful to enhance the feature. Add a sub-menu which allows to add external contact (...
Guest 7 months ago in ARM - Notifications and Alerts 0 Future consideration

Remove Start Questionnaire Button From RKQF

Clients can assigns questionnaires to individual users for a specific form. Currently, there is a "Start Questionnaire" button at the top of the page that is irrelevant to the user who utilizes assignments. Assigned questionnaires are started usin...
Guest almost 2 years ago in Healthcare - Rounding 0 Future consideration

Process Framework

To have the ability to use process framework it would be good to have functionality that works the same way as Products & Services where I can link local processes to a predefined list of global processes.
Ben Cartlidge almost 2 years ago in Business Continuity & Resilience / Resilience - Data Management 0 Future consideration

Enable two or more impact category/score bands to be visible in the risk grid.

Showing how a risk improves (or not) from current to target is useful. It is a key feature of reports. However it is not possible to see this in the risk grid, as only one band can be shown. For a risk with just two impact types only 1/4 of them a...