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Customer Ideas Portal

The Customer Ideas Portal gives you the opportunity to submit Ideas for new features and functions to add to the products and vote up existing ideas that are important to your organization.

Ideas that you create are viewable by other customers, so please be mindful of the details you include in the title and description.

Your feedback is important and valuable. Thank you for taking the time to provide it!

Note: Product bugs or configuration requests that are specific to your organization should be submitted through a case on the Customer Success Portal.

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Ideas

Showing 1125 of 1125

Ability to customize Dependency Plan Section to only show selected fields.

When you add a Dependency section from the BIA in as a Plan section, it will bring in all of the fields that are visible in the BIA. It would be nice if you could customize the section to only display the fields you want to display in the Plan ins...
Rory Middleton over 1 year ago in Resilience - Plans 0 Future consideration

Align dates and times across software

The dates on the user log in information do not align with current date and time, so if someone changed something and we had an issue, or needed to see date and time for audit purposes, it will not show the correct time that the incident or change...
Toni Spellar 12 months ago in Resilience - Administration & Configuration 0 Future consideration

Processes vs Activities

In the BIA you call out the "Processes" but in the dependencies when making the link they are called "Activities" this can make it confusing for users who's core role is not a daily reviewing of BIA and Plans but more quarterly. To make it more in...
Guest 12 months ago in Resilience - BIAs 0 Future consideration

Wild card and drop down list

In some areas example "Processes" the ability to see a predefined imported list such as "products & services" is unavailable to users unless they remember to use the wildcard % or know the name of item they are looking for, which may not be re...
Guest 12 months ago in Resilience - Administration & Configuration 1 Planned

Folders to appear in alphabetical order rather than the order in which they are added

A folder structure that enabled the folders to appear in alphabetical order would look much tider.

Highlight mandatory fields in Intake

Client would like to have highlighted the mandatory fields in Intake as the red star is not enough for them
Guest 3 months ago in CS - Claims Administration 1 Will not implement

Allow different length reminders in Riskonnect system

The current reminder cycle in the system does not work for our organisation. It would suit our program cycle to have reminders issued at 30, 60, 90, 120, and 150 days out of from review (highest to lowest). We would like to have the option of who ...

Allow easier differentiation between users or internal contacts with the same name.

When selecting a user or an internal contact by name, if a number of people share that name, it's not clear which one to select. This needs to be clearer.
Claire Green 6 months ago in Resilience - Administration & Configuration 1 Future consideration

ClearSight Report Last Run Date

Clients want a way to get the last run date as part of the columns in the report listings. It is really hard to find the reports which are running and which are not run. It would be helpful to know when the last time a report was run.
Guest about 3 years ago in ClearSight 2 Future consideration

Add a new Plan Section to display Location Departments

When creating a Location based Plan, there is a current section that can be added to a Plan or Template called Location Activities that will display all Activities that are associated to the Location that has been assigned to the Plan. However, if...
Rory Middleton over 1 year ago in Resilience - Plans 0 Future consideration